Tropical Smoothie - Assistant Manager - Anderson, IN

United Premium Brands • Anderson, IN

2d

About The Position

The Café Assistant Manager serves as a brand ambassador and helps develop the crew to provide customers with outstanding hospitality while supporting Tropical Smoothie Café’s culture and values. The role helps manage café performance, customer experience, sanitation, marketing, and daily operations. It also includes preparing ingredients and serving food and smoothies to café standards, maintaining clean and organized work areas, and completing additional tasks needed to run the café.

Requirements

• High school degree or equivalent.
• Experience hiring, training, and developing team members.
• Reliable transportation.
• Excellent menu and product knowledge.
• Desire to improve personal skills.
• Effective verbal and written communication skills.
• Demonstrated ability to drive operational excellence in front and back of house.
• Ability to meet schedule requirements and perform reliably.
• Ability to work up to a 45-hour work week.
• Ability to bend, lift, and carry up to 30 pounds.
• Ability to stand and walk continuously throughout each shift.

Nice To Haves

• One or more years of quick-service restaurant (QSR) experience preferred.

Responsibilities

• Monitor café sales growth and cost control against budget expectations and historical performance to meet profit goals.
• Maintain and exceed customer expectations to build brand loyalty.
• Maintain sanitation and appearance standards to present a consistent, professional image of the café and crew.
• Communicate and stay updated on marketing and promotional materials.
• Execute marketing and sales programs according to applicable guidelines.
• Build café sales through business-community relationships and local store marketing campaigns.
• Interact with crew members and customers using “Tropitude.”
• Prepare ingredients for food and smoothies.
• Assemble and serve fresh food and smoothies to Tropical Smoothie Café standards.
• Clean and organize the kitchen, workstations, dining room, restrooms, and other café areas.
• Perform additional tasks necessary to run the café.
• Participate in Tropical Smoothie Café training programs.
• Lead a crew of 2 to 7 people per shift.

Benefits

• Medical insurance after 60 days
• Dental insurance after 60 days
• Vision insurance after 60 days
• Paid training
• Paid time off
• Flexible hours
• Employee discounts
• Growth opportunities
• Tips, with the opportunity to earn up to $5 in tips

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED