Assistant Manager(02587) 30830 Old US-20

Domino's Franchise•Elkhart, IN

About The Position

The Assistant Manager helps lead a Domino’s store team, creating an energetic and effective work environment while meeting company goals and standards. The role is responsible for what happens during the assigned shift, including controlling inventory, labor, and cash costs; providing excellent customer service; and ensuring team members follow company policies and procedures. The Assistant Manager also helps maintain store organization, cleanliness, safety, and product quality. The position includes training in staffing, team leadership, hiring and marketing practices, food-cost tracking, labor scheduling, and team meetings. Training is paid and includes videos, coaching guides, quizzes, and on-the-job learning. Team members are encouraged to progress at their own pace and may have opportunities to advance to General Manager, District Manager, franchisee, or Manager of Corporate Operations. The work may involve standing and walking for extended periods, handling food and store equipment, stocking and preparing products, cleaning, and lifting or carrying supplies. Work conditions can include temperature changes, hot surfaces, fumes and odors, cornmeal dust, confined spaces, sharp edges, and moving mechanical parts. Some duties described for delivery personnel include driving and navigating delivery locations; the posting does not specify that delivery duties are part of this Assistant Manager role.

Requirements

Must be at least 18 years of age.
Must have a valid driver's license.
Must have three or fewer moving violations in the last three years.
Must not have had drug- or alcohol-related motor vehicle violations in the last five years.
Must have reliable transportation.
Ability to use email, phone applications, web-based software, PDF viewers, and Microsoft Suite.
Ability to work in a fast-paced environment where quality and integrity are required.
Must be self-motivated, focused, determined, and goal-oriented.
Ability to understand and communicate written and verbal instructions.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone communication skills to take and process orders.
Ability to enter orders using a computer keyboard or touch screen and operate store equipment.
Ability to stock ingredients, prepare products, receive and process telephone orders, and clean equipment and the facility.
Ability to speak, hear, and understand verbal communication in person and over the telephone.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to perform physical tasks that may include standing, walking, sitting, lifting, carrying, pushing, pulling, climbing, bending, crouching, squatting, and reaching. Product cases may weigh up to 50 pounds.

Nice To Haves

Little or no management experience is acceptable; seasoned managers are also encouraged to apply.

Responsibilities

Take responsibility for everything that happens during the assigned shift.
Work toward company goals, including controlling inventory, labor, and cash costs.
Provide excellent customer service and a quality product.
Set an example by following company policies and procedures and hold team members accountable for doing the same.
Meet cost-control and service goals.
Follow safety and security protocols and maintain store organization and cleanliness.
Contribute to company profitability and understand the processes that support it.
Help staff, train, and lead a team in support of company goals.
Remain current in hiring and marketing best practices and apply learned tactics.
Track and report food-cost variance.
Meet and schedule labor requirements.
Attend to and hold team meetings.
Understand different temperaments and manage them appropriately.
Perform required store duties as needed, including entering and processing orders, operating store equipment, stocking ingredients, preparing products, and cleaning equipment and the facility.