Dietetic Assistant-20

WVU Medicine

1d•Onsite

About The Position

The Dietetic Assistant performs a variety of fundamental food-service duties, including patient tray-line meal assembly, dish room work, utilities, cafeteria service, and cold-food production. The assistant works as part of a team to provide high-quality food and service to patients and customers. The primary assignment is the Ruby Cafeteria Deli Sandwich Station, with relief assignments in Nutrition Department areas as directed by management. The work requires exceptional customer service in a fast-paced environment involving direct customer orders and multitasking, in accordance with Hospital and Nutrition Department standards and the employee’s training and certification. Duties may include work across all areas of Ruby Cafeteria daily operations. A valid Monongalia County Health Department Food Service Worker Permit (FSWP) is required throughout employment. An employee who does not already have a permanent permit must obtain a temporary permit by the first Wednesday of employment and a permanent permit within one month of the start date, at the next available class. Until obtaining a temporary permit, the employee may not handle exposed food or food-contact surfaces, equipment, or utensils, but may be trained on tray delivery and complete general department orientation. This position is scheduled for 40 hours per week. The deli assignment has early hours of 9:00 a.m.–5:30 p.m. and late hours of 11:00 a.m.–7:30 p.m.; the listed shift is evening. Alternating weekend and holiday shifts are required. The position is non-exempt.

Requirements

Must hold a valid Monongalia County Health Department Food Service Worker Permit throughout employment.
If not already holding a permanent permit, must obtain a Monongalia County Health Department temporary Food Service Worker Permit no later than the first Wednesday of employment and a permanent permit within one month of the start date at the next available class.
Until a temporary Food Service Worker Permit is obtained, may not handle exposed food or any food-contact surface, equipment, or utensil.
Ability to lift up to 50 pounds and pull a fully loaded patient meal cart weighing approximately 250 pounds.
Ability to stand for the entire shift.
Ability to work effectively in a noisy setting and under deadline pressures.
Ability to understand written and oral communication.
Must work alternating weekend and holiday shifts.

Nice To Haves

High school diploma or equivalent is preferred.

Responsibilities

Prepare assigned work areas for operation.
Prepare and maintain sanitizing solution, checking and changing it as needed to maintain proper strength.
Set up, restock, clean, and organize the assigned area, maintaining a clean and orderly appearance throughout the shift.
Gather utensils according to correct portions.
Produce and maintain quality food and beverage products using quality ingredients; prepare attractive, appetizing, fresh products on time and in appropriate batches.
Use leftovers according to the first-in, first-out method; follow the menu cycle and standardized recipes; portion food correctly.
Provide quality service to support customer and patient satisfaction; greet customers, take orders, and serve them efficiently and professionally.
Remain focused on customers and service; understand food ingredients and allergens and ask a cook or manager when unsure.
Address customer complaints politely and professionally, seeking management assistance when needed.
Promptly remove trash and clean spills, posting appropriate caution signage.
Maintain attractive, clean, uncluttered, and orderly work areas, including informative displays, garnishes, signage, labels, and price stickers in retail areas.
Follow departmental sanitation, safety, and quality-control policies and use cleaning chemicals properly.
Document refrigerator, dish-machine, or other equipment temperatures as assigned; report malfunctioning equipment to facilities and management.
Properly operate, clean, and store equipment in the assigned area; clean and sanitize work surfaces throughout the scheduled shift.
Properly store and label food items and chemicals.
Work in the Ruby Cafeteria Deli Sandwich Station and, as assigned, other areas of Ruby Cafeteria and Nutrition Departments.