Assistant Manager(01706) - 132 East Main St.

Domino's Franchise•Ahoskie, NC

About The Position

The Assistant Manager is responsible for results across assigned Domino’s Pizza stores, including meeting food, labor, service, budget, and operational goals. The role ensures that stores meet or exceed minimum TIPS and Domino’s Pizza standards and operate at a minimum four-star level. Responsibilities include staffing and training teams, maintaining equipment and facilities, implementing new products and ideas, completing store reviews and evaluations, and ensuring accurate reports, paperwork, and accountability records. The position requires a minimum 50-hour workweek, one day off, and one on-call day. The role also oversees adherence to customer-service, food-preparation, delivery, safety, and security procedures. This includes accurate order confirmation, proper product procedures and handwashing, driver delivery and vehicle standards, and completion of Safe Delivery CBT. The Assistant Manager maintains store budgets and inventories, ensures school lunches are prepared and delivered to required standards, and uses systems checklists and visit books.

Requirements

  • Minimum 50-hour workweek, with one day off and one on-call day.
  • Knowledge of product and operational standards.
  • Ability to ensure food, labor, service, and budget goals are met.
  • Ability to staff, train, and oversee team members across assigned stores.
  • Ability to complete store reviews, evaluations, inventory checks, and required paperwork accurately and on time.
  • Ensure compliance with customer-service, food-preparation, delivery, safety, and security procedures.

Responsibilities

  • Be responsible for all results in assigned stores.
  • Ensure food, labor, and service goals are within target, and review P&L with the direct supervisor each month.
  • Ensure stores meet or exceed minimum TIPS and Domino’s Pizza standards and operate at a minimum four-star level.
  • Ensure stores are staffed and all team members are trained.
  • Maintain repair and maintenance in all stores.
  • Ensure new products and ideas are implemented seamlessly.
  • Perform self OERs during the first week of each period and make appropriate corrections.
  • Complete evaluations and raises as needed, including paperwork and notifying the D.O.
  • Follow through on assignments and ensure reports and paperwork are submitted on time.
  • Ensure store-level reports and paperwork are complete and accurate.
  • Know product and operational standards and ensure safety and security procedures are followed and equipment is working.
  • Maintain store budgets.
  • Ensure school lunches are prepared and delivered to the standards required by schools.
  • Provide accurate, detailed accountability and ensure a paper trail exists.
  • Ensure equipment is available and used correctly.
  • Perform inventory checks at each store every month.
  • Ensure systems checklists and visit books are in place and used.
  • Ensure customer orders are repeated for accuracy and the customer’s name and address are confirmed.
  • Ensure customer-service and food-preparation procedures are followed, including handwashing and correct product preparation.
  • Ensure drivers follow delivery requirements, including maintaining coin change, stating “Let me get your change,” keeping vehicles neat and clean, and not being routed or checked in early.
  • Ensure drivers have completed Safe Delivery CBT.
  • Ensure workplace conduct rules are followed, including limits on money carried while on the clock and prohibitions on weapons or pocket knives.
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