Assistant Manager (04000) - 266 East Main St
About The Position
The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; scheduling; store cleanliness; marketing; and profitability. The manager sets an example for the crew, follows all company policies and procedures, and expects the same from team members. The role calls for sound judgment, basic math, multitasking, customer service, and the ability to direct activities and make decisions under stress. The position also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, receiving and processing orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Training and orientation are provided on the job. Delivery-related duties may include delivering products by car to customers, distributing flyers and door hangers, and traveling through delivery areas and buildings. Work involves standing for most tasks, walking, occasional sitting to complete paperwork, lifting and carrying supplies, pushing or pulling trays, bending, reaching, and occasional climbing or squatting. The work environment may include hot and cold temperatures, food odors, cornmeal dust, cramped cooler spaces, hot equipment and surfaces, sharp edges, moving mechanical parts, and varying or adverse weather. Delivery duties involve driving and may require navigating stairs or other challenging terrain.
Requirements
- Ability to exercise judgment, perform basic math, and multitask.
- Ability to direct activities, work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to add, subtract, multiply, and divide accurately and quickly; ability to make correct monetary change.
- Ability to understand and give correct written instructions and communicate verbally with customers and coworkers in person and by phone.
- Verbal, writing, and telephone skills to take and process orders.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to navigate delivery areas and locate addresses; ability to navigate adverse terrain, including multi-story buildings and private homes.
- Valid driver's license with a safe driving record meeting company standards.
- Access to an insured vehicle that can be used for delivery.
- Ability to perform the physical duties described, including standing, walking, lifting, carrying, pushing, pulling, bending, reaching, and occasional climbing or squatting.
Responsibilities
- Manage all activities and operations during the assigned shift.
- Control costs, inventory, and cash, and maintain customer relations.
- Set an example for the crew and ensure compliance with all policies and procedures.
- Handle staffing, paperwork, food management, scheduling, store standards, attendance, punctuality, and profitability.
- Provide great customer service and support store marketing.
- Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
- Deliver products by car to customers and distribute flyers and door hangers when required.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
