The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, store cleanliness, marketing, and profitability. The role requires setting a positive example, following all company policies and procedures, and expecting the same from the crew. Assistant Managers work to schedules and uphold store standards, image, and customer-service expectations. The position also involves general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and facilities. On-the-job orientation and training are provided. The role may include delivering products and flyers within the designated delivery area, for which a valid driver's license with a safe driving record and access to an insured vehicle are required. Work includes standing, walking, lifting and carrying supplies, reaching, bending, occasional crouching, and sometimes climbing stairs or ladders. Conditions may include temperature changes, hot equipment, sharp edges, moving mechanical parts, food odors, cornmeal dust, cramped spaces, and adverse weather during outside tasks or deliveries. The job requires communicating with customers and coworkers, handling orders and payments accurately, and making judgments while working under stress and meeting quality standards.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed