Customer Service Rep(01502) - 416 S 9th St

Domino's Franchise•Columbia, MO
•Onsite

About The Position

Domino's Pizza is seeking a friendly, customer-focused Customer Service Representative for its 416 S 9th St location in Columbia, United States. This front-line role involves assisting customers, taking and preparing orders, handling transactions, and helping maintain smooth store operations. The position requires working efficiently in a fast-paced environment while following company procedures and food safety and hygiene standards.

Requirements

  • Strong communication skills and the ability to interact professionally with customers and team members.
  • Attention to detail to ensure order accuracy and maintain cleanliness standards.
  • Flexibility to work various shifts, including weekends and holidays.
  • Ability to follow directions and adhere to company policies and procedures.
  • Basic math skills for handling cash transactions.
  • Physical ability to stand for extended periods and lift up to 25 lbs.
  • Positive attitude and friendly demeanor.
  • Team-oriented approach and willingness to assist colleagues.
  • Ability to work efficiently in a fast-paced environment.

Nice To Haves

  • High school diploma or equivalent preferred, but not required.
  • Previous customer service experience is a plus, but not necessary; training is provided.

Responsibilities

  • Answer phone calls and take customer orders accurately and efficiently.
  • Prepare and make pizzas according to company standards and customer specifications.
  • Process cash and credit card transactions.
  • Provide exceptional customer service, address inquiries, and resolve issues promptly.
  • Maintain a clean and organized work environment.
  • Collaborate with team members to support smooth operations during busy periods.
  • Lift and move items weighing up to 25 lbs. as needed.
  • Adhere to food safety and hygiene standards.
  • Assist with additional tasks as assigned by management.
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