Customer Service Rep(07185) - 517 S. 9th Avenue

Domino's Franchise • Walla Walla, WA

10h

About The Position

The Customer Service Representative works as part of a Domino’s Pizza store team, serving customers and helping prepare, process, and fulfill orders. The role may be part-time or full-time and offers opportunities to advance into management and other roles. On-the-job orientation and training are provided.

Team members operate store equipment, stock ingredients and supplies, prepare products, take and process telephone and in-person orders, complete inventory and paperwork, and clean equipment and the facility. The work involves customer and coworker communication, accurate order entry and payment handling, and frequent physical tasks in a fast-paced food-service environment.

Requirements

• Must be at least 16 years of age.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by telephone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Eye-hand coordination and ability to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical demands described, including standing, walking, lifting, carrying, pushing or pulling trays, climbing occasionally, bending, crouching, reaching, and continuous hand use.
• Ability to lift and move deliveries weighing up to 50 pounds.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from delivery areas into storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete related paperwork.
• Clean equipment and the facility approximately daily.
• Use a computer keyboard or touch screen to enter orders.
• Unload and move ingredient and supply deliveries using a hand truck, and carry or stock products.
• Perform tasks such as shaping dough, handling pizza tools, assembling boxes, and cleaning work areas.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed