Assistant Manager - Veranda (The)

Gap Inc.

3d

About The Position

As an Assistant Manager, you set the tone for the store and team and help bring the brand to life for customers. You are responsible for driving profitable sales growth across customer and product operations, merchandising, and talent development, and for supporting execution of the store strategy to achieve performance goals. In collaboration with the General Manager and/or Assistant General Manager, you teach and coach Leads, Experts, and Brand Associates to cultivate a high-performing team and deliver a best-in-class customer experience.

Requirements

• Current or former retail employee with 1–3 years of retail management experience.
• High school graduate or equivalent.
• Good communicator able to interact effectively with customers and the team to meet goals.
• Passionate about retail and able to thrive in a fast-paced environment.
• Driven by metrics to deliver results and meet business goals.
• Able to lead and inspire others to learn and grow through coaching and mentoring.
• Agreeable to work a flexible schedule to meet business needs, including holiday, evening, overnight, and weekend shifts.
• Able to utilize retail technology.
• Able to maneuver around the sales floor, stockroom, and office and lift up to 30 pounds.
• Ability to travel as required.

Responsibilities

• Support strategies and processes to drive store sales and deliver results through a customer-centric mindset.
• Recruit, hire, and develop productive Brand Associate and Expert teams.
• Own an assigned area of responsibility.
• Implement action plans to maximize efficiencies and productivity.
• Perform Service Leader duties.
• Ensure consistent execution of standard operating procedures.
• Represent the brand and understand the competition and retail landscape.
• Promote community involvement.
• Leverage omni-channel approaches to deliver a frictionless customer experience.
• Ensure all compliance standards are met.
• Teach and coach Leads, Experts, and Brand Associates in collaboration with the General Manager and/or Assistant General Manager.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED