Assistant Manager(03580) - 4761 Tamiami Trl N

Domino's Franchise•Naples, FL
•Onsite

About The Position

The Assistant Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew, follows company policies and procedures, and expects the same from team members. Duties also include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, marketing, customer service, and supporting profitability. On-the-job orientation and training are provided. The role may involve the general duties and physical conditions described for store team members, including operating equipment, stocking ingredients, preparing products, processing telephone and in-person orders, taking inventory, completing paperwork, and cleaning the store. The posting also describes delivery-specific duties and requirements, including delivering products by car, delivering flyers and door hangers, and having a valid driver's license and access to an insured vehicle.

Requirements

  • Ability to exercise judgment, perform math, and multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Valid driver's license with a safe driving record meeting company standards, for delivery duties.
  • Access to an insured vehicle that can be used for delivery, for delivery duties.
  • Navigational skills to read a map and locate addresses in the designated delivery area, for delivery duties.
  • Ability to navigate adverse terrain, including multi-story buildings and private homes, while carrying product, for delivery duties.

Responsibilities

  • Oversee everything that happens during the shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and follow all company policies and procedures.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain the store's image and ensure adherence to standards.
  • Provide great customer service.
  • Maintain attendance and punctuality.
  • Ensure transportation to and from work.
  • Maintain store cleanliness.
  • Support marketing and profitability.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete associated paperwork; and clean equipment and the facility.
  • Deliver products by car to customers' doors and deliver flyers and door hangers, as applicable.
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