Part-time Assistant Manager

World Market•Oak Brook, IL

About The Position

The Part-time Assistant Manager is a key leadership role responsible for driving sales and profitability, fostering a customer-first selling culture, and executing daily business priorities. In partnership with the Store Manager, the Assistant Manager leads and develops a high-performance team while upholding World Market’s values, brand, policies, and operational standards. Leadership responsibilities may focus on Customer Experience, Freight Flow, Operations, and/or Merchandising, as determined by business needs and the associate’s experience, skills, and career goals.

Requirements

  • Proven leadership experience delivering results, customer experience, and operational results in a fast-paced environment.
  • Effective communication skills, openness to feedback, and ability to adapt quickly.
  • Ability to provide in-the-moment coaching to associates.
  • Ability to de-escalate store and customer situations effectively.
  • Ability to plan and prioritize according to business needs.
  • Strong sense of urgency.
  • Attention to detail.
  • Creative problem-solving skills.
  • Sound decision-making skills.
  • Effective delegation skills.
  • Ability to execute daily priorities efficiently.
  • Ability to work a flexible schedule, including nights, weekends, and holidays, based on business needs.
  • Ability to stand for extended periods, bend, climb ladders, and lift up to 40 lbs. as needed.
  • Minimum age of 21 years.

Nice To Haves

  • Minimum of 2+ years of leadership experience in a fast-paced specialty retail environment preferred.

Responsibilities

  • Model and lead a customer-first selling culture by driving engagement, customer loyalty initiatives, visual standards, and brand values.
  • Analyze business trends using available reporting, identify opportunities, and take appropriate action.
  • Exemplify, maintain, and foster World Market’s culture and values.
  • Plan and execute daily business tasks and duties assigned by the Store Manager, including when the Store Manager is absent.
  • Recruit, develop, and retain a high-performance, customer-focused team through training, recognition, and performance management.
  • Use company tools and training resources to educate associates and validate their execution of key business functions.
  • Validate and maintain Loss Prevention policies and procedures and inventory management initiatives.
  • Support and maintain a safe work environment through ongoing safety training, awareness, and accountability.

Benefits

  • Flexible scheduling.
  • Up to 30% shopping discount for the associate and their designated shopper.
  • Wellness resources.
  • Anniversary and recognition programs.
  • Hands-on training for career growth.
  • 401(k) retirement savings plan after three months of service for full-time and part-time associates.
  • Paid leave for all associates.
  • Full-time associates receive vacation and paid holidays.
  • Medical, dental, vision, prescription drug, life insurance, flexible spending, commuter benefits, and Employee Assistance Program offerings for full-time employment, starting the first of the month following 30 days of continuous employment.
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