Assistant Manager(09243) - 3000 FM 407 E

Domino's Franchise•Bartonville, TX

About The Position

The Assistant Manager is responsible for everything that happens during the shift, including staffing, paperwork, cost and inventory controls, cash handling, food management, customer relations, store cleanliness, marketing, and profitability. The manager sets an example for the crew, follows company policies and procedures, and ensures the team does the same while delivering great customer service and maintaining store standards. The role requires working to a set or changing schedule and being willing to open and close the store. On-the-job orientation and training are provided. The position involves a range of store duties, including operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Work takes place in a pizza store and includes exposure to varying indoor and outdoor temperatures, adverse weather, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical activities include standing, walking, occasional sitting for paperwork, lifting and carrying items weighing up to 50 pounds, pushing trays on dollies, occasional climbing, bending, crouching, and frequent reaching and hand use. The role also requires verbal and written communication, basic arithmetic, customer service, decision-making, and the ability to work under stress and meet quality standards.

Requirements

  • Must be at least 18 years old.
  • Must be willing and able to work during inclement weather and to open and close the store.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers in person and over the phone to process orders.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and eye-hand coordination to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, and work alone or with others.
  • Ability to work adequately under stress, meet strict quality control standards, and satisfy unhappy customers.
  • Ability to analyze and compile data and make judgments and decisions.
  • Ability to stand for most tasks and perform frequent reaching and hand-use activities.
  • Ability to lift and carry items weighing up to 50 pounds.
  • Ability to push trays on a dolly and occasionally climb stairs or a ladder.
  • Ability to distinguish hot and cold surfaces; near- and mid-range vision and depth perception are needed.

Responsibilities

  • Take responsibility for all activities during the shift.
  • Manage staffing, paperwork, cost controls, inventory, cash, and food.
  • Maintain customer relations and provide great customer service, including addressing unhappy customers.
  • Set an example by following all policies and procedures and expecting the same of the crew.
  • Work to a set or changing schedule, including opening and closing the store.
  • Maintain store image, standards, cleanliness, attendance, and punctuality.
  • Contribute to marketing and store profitability.
  • Operate store equipment, stock ingredients and supplies, and prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Work during inclement weather when required.
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