Assistant Manager(08078) - 140 E. FM 544, Suite 84
About The Position
The Assistant Manager is responsible for everything that happens during their shift, including staffing, paperwork, cost controls, inventory and cash control, food management, customer relations, scheduling, store cleanliness, marketing, and profitability. The manager must set an example, follow all policies and procedures, and expect the same from the crew while maintaining company standards and excellent customer service. The position includes general store-team duties such as operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The posting also lists delivery-specific duties and requirements, including delivering products and promotional materials, using a car, and navigating the delivery area. Work may involve varying weather and temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical activities include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, reaching, and continuous hand use. Delivery duties include carrying products, walking, driving, and potentially climbing five or more flights of stairs.
Requirements
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders in person and over the phone.
- Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination to make precise movements quickly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- For delivery duties: valid driver’s license with a safe driving record meeting company standards.
- For delivery duties: access to an insured vehicle that can be used for delivery.
- For delivery duties: navigational skills to read a map and locate addresses in the designated delivery area.
- For delivery duties: ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying products.
- Ability to meet the physical demands described, including lifting deliveries weighing up to 50 pounds and carrying products during delivery.
Responsibilities
- Manage all activities and operations during the assigned shift.
- Control costs, inventory, cash, and food management.
- Handle staffing and paperwork, and work to a schedule.
- Maintain store cleanliness, a perfect image, and adherence to standards and policies.
- Provide great customer service and manage customer relations.
- Contribute to marketing and store profitability.
- Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
- Deliver products by car to customers’ doors and deliver flyers and door hangers, as applicable to the delivery duties described.
- Navigate the designated delivery area and delivery sites.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
