Assistant Manager(06811) - 7036 FM 1960 Rd E

Domino's Franchise • Humble, TX

1d

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls and customer relations. The role requires setting an example, following all policies and procedures, and expecting the same from the crew. Duties include operating equipment; stocking ingredients; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility daily. Additional areas of responsibility include staffing, food management, scheduling, maintaining standards and store cleanliness, customer service, attendance and punctuality, marketing, and profitability. On-the-job orientation and training are provided.

The job involves communicating with customers and coworkers in person and by telephone, processing orders, handling payments, and entering orders using a keyboard or touch screen. Work may involve standing for most tasks, repetitive hand use, lifting and carrying supplies, and working around hot equipment, sharp edges, moving mechanical parts, temperature changes, food odors, and cornmeal dust. The position also includes delivery duties: delivering products by car to customers’ doors and distributing flyers and door hangers. Delivery requires a valid driver’s license and access to an insured vehicle.

Requirements

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and coworkers in person and by telephone to process orders.
• Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination and eye-hand coordination to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Valid driver’s license with a safe driving record meeting company standards.
• Access to an insured vehicle that can be used for delivery.
• Navigational skills to read a map and locate addresses in the designated delivery area.
• Ability to navigate adverse terrain, including multi-story buildings and private homes, while carrying product.

Responsibilities

• Manage all activities during the shift, including cost, inventory, and cash controls and customer relations.
• Set an example for crew members and follow company policies and procedures.
• Operate equipment and stock ingredients from delivery areas into storage, work areas, and walk-in coolers.
• Prepare products and receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility daily.
• Handle staffing, food management, scheduling, store cleanliness, marketing, and profitability.
• Provide great customer service and maintain attendance, punctuality, and required standards.
• Deliver products by car to customers’ doors and deliver flyers and door hangers.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed