Assistant Manager(06978) - 1940 FM 407

Domino's Franchise•Highland Village, TX

10h•Onsite

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; store cleanliness; marketing; and profitability. The role requires setting an example for the crew, following company policies and procedures, maintaining standards and a professional image, and providing great customer service. The schedule may be set or changing, and the manager must be willing to open and close and work during inclement weather. General store duties include operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory and completing paperwork, and cleaning the equipment and facility. Orientation and on-the-job training are provided. The job involves frequent standing and hand use, lifting and carrying items weighing up to 50 pounds, and exposure to hot surfaces, cold areas, food odors, cornmeal dust, moving parts, and varying or adverse weather conditions.

Requirements

Must be at least 18 years of age.
Must be willing and able to work during inclement weather.
Must be willing to open and close.
Ability to comprehend and provide correct written instructions.
Ability to communicate verbally with customers and co-workers in person and by telephone to process orders.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination to make rapid, precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work alone and with others, and work adequately under stress.
Ability to meet strict quality-control standards, work well with others, satisfy unhappy customers, analyze and compile data, and make judgments and decisions.
Ability to stand for most tasks and walk, jog, or run short distances or durations.
Ability to lift and carry deliveries and supplies weighing up to 50 pounds, including lifting cases from the floor to shelves up to 72 inches high.
Ability to push trays on a dolly, occasionally navigate stairs or climb a ladder, and perform bending, crouching, squatting, and continuous reaching tasks.
Ability to use hands continuously, including frequent and forceful use of forearms and wrists when shaping dough and frequent pinching when assembling pizza boxes.
Ability to grasp and use store items and equipment, including cans, phones, calculators, computers, pens or pencils, pizza cutters, and pizza peels.

Responsibilities

Oversee all activities and operations during the assigned shift.
Manage cost controls, inventory control, cash control, and customer relations.
Set an example for crew members and follow all policies and procedures, while expecting the same of the crew.
Handle staffing, paperwork, food management, and store profitability.
Work to a set or changing schedule and be willing to open and close.
Maintain a professional image and adhere to company standards.
Provide great customer service and address unhappy customers.
Maintain attendance and punctuality, and arrange transportation to and from work.
Maintain store cleanliness and perform daily cleaning of equipment and the facility.
Conduct marketing activities.
Operate store equipment, stock ingredients, and prepare products.
Receive and process telephone orders, take inventory, and complete associated paperwork.
Work during inclement weather when required.