Assistant Manager
About The Position
The Assistant Manager supports the General Manager in the day-to-day operations of a Wonder restaurant, helping ensure smooth operations and the restaurant’s success. The role works closely with the General Manager and team members to foster a positive work environment, prioritize food and team member safety, and provide exceptional customer service. The Assistant Manager helps develop and motivate staff, recruit and train talent, meet operational goals and budget targets, maintain communication about priorities and operational changes, and manage staffing and service efficiency. The role also oversees inventory and food safety practices and continues training in kitchen and dining room operations to uphold standards.
Requirements
- At least two years of restaurant supervisory or management experience in a high-volume quick-service or full-service restaurant.
- Demonstrated ability to manage and develop teams of 15 or more members.
- Ability to lead and motivate a team in a fast-paced environment.
- Attention to detail and a strong drive for efficiency and accuracy.
- Professionalism and adherence to policies and procedures.
- Effective verbal and written communication skills.
- Strong team-player skills.
- Must be at least 18 years old and legally authorized to work in the United States.
- Must be able to lift 50 pounds.
- Must be able to stand for a full shift while working.
- Must have open availability, including nights and weekends.
- Must have a Food Manager Certificate as required by the applicable state, county, or local health department.
Responsibilities
- Assist the General Manager in developing, engaging, inspiring, and motivating staff members.
- Recruit and train top talent for the restaurant.
- Help the General Manager achieve operational goals and budget targets.
- Communicate team achievements, priorities, protocols, and operational changes clearly and consistently.
- Manage the floor and deploy staff to maximize efficiency.
- Improve restaurant sales and service efficiency by resolving operational obstacles.
- Supervise inventory and food safety protocols, including shelf-life and product-dating guidelines.
- Continue training and development in kitchen and dining room operations to uphold standards and guidelines.
- Maintain adherence to food safety and security standards.
- Ensure team members deliver excellent customer service.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 100% employer-paid life insurance
- 401(k) retirement plan
- Employer match for Health Savings Account (HSA)
- Learning and development opportunities
- Employee stock
- Employee discount
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
