Assistant Manager (02825) - 1810 Court St.

Domino's Franchise•Pekin, IL

About The Position

The Assistant Manager supports daily operations at the 1810 Court St. location and works collaboratively with store leadership to achieve business objectives. This role leads and develops team members, delivers exceptional customer experiences, and helps maintain a positive, inclusive, clean, organized, and safe work environment. The Assistant Manager assists the Store Manager with operational and strategic goals, inventory and scheduling, cash handling and financial records, policy implementation, marketing initiatives, sales analysis, conflict resolution, and process improvements.

Requirements

Proven experience in retail or food service management, preferably in an Assistant Manager or supervisory role.
Strong leadership skills and demonstrated ability to motivate, develop, and inspire team members.
Excellent customer service skills and a customer-focused approach.
Proficiency in inventory management systems and employee scheduling software.
Experience with cash handling, Point of Sale (POS) systems, and financial record-keeping.
Understanding of retail or food service operations and local health and safety regulations.
Strong organizational and multitasking abilities.
Excellent verbal and written communication skills.
Problem-solving and analytical skills, including the ability to interpret sales data and metrics.
Experience in budget management and financial acumen.
Conflict resolution and team coaching capabilities.
Ability to work flexible hours, including evenings, weekends, and holidays as required.
High school diploma or equivalent.

Nice To Haves

Associate's or Bachelor's degree in Business Management, Retail Management, or a related field.
Proficiency with retail management software and digital tools.

Responsibilities

Assist the Store Manager in overseeing daily operations and executing business goals.
Lead, train, mentor, and motivate team members, supporting strong performance and professional development.
Address customer inquiries and issues promptly and empathetically to ensure satisfaction.
Manage inventory, including ordering, receiving, stocking, and analyzing merchandise data to optimize stock levels.
Create and adjust employee schedules based on staffing needs, team member availability, and business requirements.
Handle cash transactions accurately and maintain financial records.
Implement, enforce, and communicate company policies and procedures.
Maintain a clean, organized, safe, and welcoming workplace that complies with health and safety regulations.
Participate in marketing initiatives and promotional campaigns to drive sales and customer engagement.
Analyze sales data, identify trends, and recommend operational and sales improvements.
Support conflict resolution and address performance issues fairly and transparently.
Collaborate with cross-functional teams on process improvements and operational efficiency.