Assistant Manager(03403) - 8 Court St.

Domino's Franchise•Cortland, NY

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls, food management, staffing, paperwork, customer relations, store cleanliness, marketing, and profitability. The role requires setting an example for the crew, following all policies and procedures, maintaining standards, and delivering great customer service. Assistant managers also perform general store team-member duties, such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The role may include delivering products and flyers within a designated delivery area.

Requirements

  • Ability to use judgment, perform basic math, and multitask.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Navigational skills to read a map and locate addresses in the designated delivery area.
  • Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Valid driver's license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Ability to meet the role's physical demands, including standing, walking, lifting and carrying items up to 50 pounds, reaching, bending, crouching, and occasional stair or ladder climbing.
  • Ability to work in conditions involving temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, moving mechanical parts, and sometimes adverse weather.

Responsibilities

  • Oversee all activities during the assigned shift.
  • Manage cost controls, inventory control, cash control, food management, staffing, and paperwork.
  • Maintain customer relations and provide great customer service.
  • Follow all company policies and procedures and ensure the crew follows them.
  • Work to a schedule and maintain attendance and punctuality.
  • Maintain the store's image, cleanliness, and adherence to standards.
  • Contribute to marketing and store profitability.
  • Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
  • Deliver products by car to customers and distribute flyers and door hangers.
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