Customer Service Rep(02825) - 1810 Court St.

Domino's Franchise•Pekin, IL
•Onsite

About The Position

Domino's Pizza is seeking a friendly and efficient Customer Service Representative for its 1810 Court St. location in Pekin, United States. The role supports a positive customer experience by taking orders, preparing pizzas, processing payments, and helping maintain smooth store operations. The position also involves cleaning, maintaining food safety and hygiene standards, and assisting team members during busy periods. The job requires standing, walking, repetitive tasks, and lifting items weighing up to 25 lbs.

Requirements

  • Strong communication skills and the ability to interact professionally with customers and team members.
  • Flexibility to work various shifts, including weekends and holidays.
  • Ability to follow directions and adhere to company policies and procedures.
  • Basic math skills for accurate cash handling and order processing.
  • Physical stamina to stand, walk, and perform repetitive tasks for extended periods.
  • Ability to multitask effectively in a fast-paced environment.
  • Positive attitude, friendly demeanor, and customer-focused approach.
  • Team-player mentality and willingness to assist colleagues.
  • Ability to lift and carry items weighing up to 25 lbs.

Nice To Haves

  • Food handling experience is a plus; on-the-job training is provided.

Responsibilities

  • Answer phone calls and take customer orders accurately and efficiently.
  • Prepare and make pizzas according to company standards and customer specifications.
  • Process cash and card transactions accurately.
  • Provide exceptional customer service, address inquiries, and resolve issues promptly.
  • Maintain a clean and organized work environment while following food safety and hygiene standards.
  • Collaborate with team members to ensure smooth operations during busy periods.
  • Assist with cleaning tasks throughout the shift.
  • Handle and lift items weighing up to 25 lbs. as needed.
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