Assistant Manager

Pierre Part Store•Thibodaux, LA

5d•$14 - $20

About The Position

Assistant Managers maintain a positive representation of Thibodaux Store by providing an outstanding customer service experience consistent with company values. They assist the Store Manager in overseeing an efficient, motivated, and productive sales team, while continually expanding their knowledge of the retail industry and leadership. The role includes customer service, store operations, staff support and training, merchandising, inventory, pricing, and loss prevention. Assistant Managers also work to expand their knowledge of store departments, leadership and management skills, and retail operations.

Requirements

Outstanding customer-service skills and a professional attitude.
Ability to supervise employees and understand the fundamentals of leadership.
Working knowledge of store products and willingness to continue learning.
Organized, self-starting approach, with the ability to think independently and solve problems.
Strong math, reading, writing, and communication skills.
Ability to follow through on assignments and remain self-motivated throughout the day.
Ability to operate the store’s point-of-sale system efficiently.
Knowledge of MS Word and PowerPoint.
Knowledge of effective sales methods and techniques.
Ability to lift up to 50 lbs.
Ability to work a flexible schedule, including weekends and holidays.

Responsibilities

Provide excellent customer service in person and by phone, answer questions, help customers find merchandise, suggest add-on sales, and process special orders as needed.
Assist the Store Manager with opening and closing the store.
Foster teamwork and encourage staff to meet high customer-service standards and contribute to the business.
Assist with regular inventory counts.
Respond promptly to customer complaints and resolve them as best as possible.
Manage store operations and staff in the Store Manager’s absence.
Ensure compliance with store policies and safety standards.
Assist with merchandising, including setting planograms, endcaps, power aisle displays, and other displays.
Maintain signage, including installing and removing promotional signage.
Participate in inventory ordering and pricing.
Train sales associates and cashiers and monitor their training.
Help store staff with daily tasks as needed.
Watch for shoplifting and other theft and respond according to store policy.
Attend and occasionally lead staff meetings.
Suggest and initiate changes to improve business processes and operations.
Continue expanding knowledge of all store departments, leadership and management skills, and retail operations, including inventory management and pricing strategies.