Assistant Manager(08665) - 4260 South Chambers Road

Domino's Franchise•Aurora, CO

About The Position

The Assistant Manager is responsible for the results and operational performance of assigned Domino’s Pizza stores. The role ensures food, labor, and service goals are met; stores meet or exceed minimum TIPS and Domino’s Pizza standards; and each store operates at a minimum four-star level. The Assistant Manager also supports staffing and team-member training, store maintenance, implementation of new products and ideas, budgeting, inventory control, safety and security, and accurate completion of reports and paperwork. The position includes a minimum 50-hour workweek, one day off, and one on-call day. The job description also specifies customer-service and food-preparation standards, delivery procedures, cash and security rules, and expectations for maintaining vehicles and equipment.

Requirements

Work a minimum 50-hour week.
Have one day off and one on-call day.
Follow Domino’s Pizza product, operational, customer-service, safety, security, delivery, and food-preparation standards.
Ensure every driver has completed the Safe Delivery CBT.

Responsibilities

Be responsible for results in assigned stores.
Ensure food, labor, and service goals are within goal.
Review the P&L with the direct supervisor each month.
Ensure stores meet or exceed minimum TIPS and Domino’s Pizza standards and run at a minimum four-star level.
Ensure stores are staffed and all team members are trained.
Maintain repair and maintenance in all stores.
Ensure new products and ideas are implemented seamlessly.
Perform self OERs during the first week of each period and make appropriate corrections.
Complete evaluations and raises as needed, including paperwork and notifying the D.O.
Follow through on assignments and submit reports and paperwork on time.
Ensure store-level reports and paperwork are complete and accurate.
Know product and operational standards and ensure safety and security procedures are followed and equipment is working.
Maintain store budgets.
Prepare and deliver school lunches to the standards required by the school.
Provide accurate, detailed accountability and ensure a paper trail exists.
Ensure equipment is available and used correctly.
Perform monthly inventory checks at each store.
Use and maintain systems checklists and visit books.
Answer phone calls and assist carryout customers politely and knowledgeably about the menu.
Demonstrate the customer WOW steps: apologize, give customers what they want, and give them something extra.
Ensure pizza makers count pepperoni and ham on every order, regardless of the amount ordered, and wash their hands before preparing products.
Ensure pizzas are not cleared before they are ready to be placed in the oven and that only proper product procedures are used.
Ensure drivers have $1 in coin change on every delivery and say, “Let me get your change,” on every order.
Ensure drivers do not carry more than $20 while on the clock, including personal money, and do not carry pocket knives or weapons while working.
Ensure driver vehicles are neat, clean, and present a positive image.
Ensure drivers are not routed or checked in early from deliveries.
Ensure every driver has completed the Safe Delivery CBT.
Ensure every order is repeated for accuracy and the customer’s name and address are confirmed.
Maintain a perfect image according to company standards.