Assistant Manager

Arby's (AES Restaurants)•Blountville, TN

About The Position

AES Restaurant Group, LLC is an Arby’s franchisee operating restaurants across 344 locations in 20 states. The Restaurant Assistant Manager helps guide the team in creating a positive guest experience and maintains standards for quality, safety, and cleanliness. Working with the General Manager, the Assistant Manager supports restaurant performance across operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, workplace safety, and compliance with applicable regulations and company policies. The role is suited to someone who communicates respectfully, develops and coaches others, demonstrates leadership and resilience, and can work effectively in a fast-paced environment. AES describes itself as goal-oriented and offers opportunities to develop skills.

Requirements

Must have a reliable vehicle and a valid driver’s license.
Must be ServSafe certified or capable of obtaining certification.
Ability to work in warm and cold temperatures.
Ability to stand for 8–10 hours.
Ability to lift up to 50 pounds.
Ability to climb ladders for general maintenance.
Ability to bend, squat, twist, pull, and reach.
Demonstrated ability to communicate respectfully, coach and develop others, show emotional resilience and patience, and lead.
Ability to work in a fast-paced environment and think on one’s feet.
High standards of integrity and customer satisfaction.
Skills or experience in P&L management, operations management, restaurant management, and managing food and labor costs.

Responsibilities

Ensure the team provides outstanding service and satisfies guests.
Hire, train, and coach team members.
Use AES systems to operate the restaurant effectively each shift and every day.
Implement restaurant controls, especially cash and inventory controls.
Set and meet restaurant goals for service, operations, and financial results.
Work with the General Manager to achieve strong performance in operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety.
Use restaurant systems and tools, including the Systems Board and RTI Task Lists.
Follow government regulations, employment law, food safety requirements, and operations policies, and implement accounting controls.