Assistant Manager

Hand & Stone - 300 Commerce Blvd - Stroudsburg, PA•Stroud Township, PA

22d

About The Position

Hand and Stone Massage and Facial Spa is seeking a sales-focused Assistant Spa Manager to help drive spa operations. The role is designed for someone passionate about client interactions, interested in learning about the wellness industry, and looking to expand their sales experience. The Assistant Spa Manager runs the spa's front desk, trains sales associates, and works closely with spa managers to foster a client- and team-focused culture. As part of the management team, the assistant manager leads by example, connects with clients to offer individualized sales solutions, and coaches and motivates the sales team. The role also involves educating members and guests about spa services, upgrades, products, and memberships, and assisting with administrative tasks such as payroll, scheduling, inventory management, and sales reporting. Candidates should be adaptable in their approach to driving results and available for a variety of business hours, including evenings and weekends.

Requirements

Passion for client interactions and interest in learning about the wellness industry.
Interest in expanding sales experience.
Ability to connect with clients and provide individualized sales solutions.
Ability to coach and motivate a sales team.
Comfort educating members and guests about wellness services, upgrades, products, and memberships.
Experience handling or assisting with administrative tasks such as payroll, scheduling, inventory management, and sales reporting.
Availability for a variety of business hours, including evenings and weekends.

Responsibilities

Run the front desk of the spa.
Train sales associates and work with spa managers to build a client- and team-focused culture.
Connect with clients and offer individualized sales solutions.
Coach and motivate the sales team.
Educate members and guests about services, upgrades, products, and memberships.
Handle or assist with administrative tasks, including payroll, scheduling, inventory management, and sales reporting.
Adapt strategies to drive results and accommodate business needs.