Assistant Manager

Align Properties•Madison, WI

13d

About The Position

The Assistant Manager assists the manager in effectively managing the assigned property. The role may be directly responsible for maintaining daily, weekly, and monthly reports, accurately reporting rents and deposits received, and overseeing property bookkeeping. When the manager is absent or unavailable, the Assistant Manager may assume the responsibilities needed to accomplish property objectives established by the property supervisor and property owner. The position supports resident services, property operations, leasing and marketing, compliance, and community upkeep. It requires adherence to Fair Housing requirements, company policies, and applicable laws, as well as the ability to understand and explain community funding programs and follow Section 42/LIHTC guidelines. The Assistant Manager must represent the team, community, and company professionally. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

One to three years of related property management experience is preferred.
High school diploma or equivalent is preferred.
Basic experience with Microsoft Office, including Word, Excel, Outlook, and Teams, and property management software is required.
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
Ability to use common-sense understanding to carry out written, oral, or diagrammatic instructions.
Ability to interpret a wide variety of technical instructions in mathematical or diagram form and deal with abstract and concrete variables.
Strong leadership skills.
Ability to meet the physical and mental demands of the position, including frequently standing, sitting for long periods, walking, reaching, stooping, kneeling, and crouching, and rarely crawling, bending, or lifting up to 25 pounds.

Nice To Haves

Knowledge of LIHTC or affordable housing.
ARM, CAM, HCCP, TCS, or equivalent certification.
YARDI experience.
High school diploma or equivalent.
One to three years of related property management experience.

Responsibilities

Adhere to Fair Housing requirements and regulations, company policies, and local, state, and federal laws.
Understand the community’s funding programs and explain program rules to prospects, applicants, and residents.
Process new resident move-in files and resident recertifications promptly according to Section 42/LIHTC guidelines, and submit them to compliance for final approval.
Update YARDI resident profiles with memos, documents, and other information as needed.
Assist the Property Manager in enforcing community rules and policies.
Collect rent and other monies due, understand resident ledgers, and accurately reconcile payments on the day they are received.
Receive resident service requests accurately and promptly and enter them into applicable software in real time.
Assist in resolving resident questions and complaints.
Understand and use the community marketing plan.
Conduct market surveys, collect required data, and analyze results to help maximize the community’s position in the local market.
Assist with local property leasing and marketing activities.
Complete regular property walks and participate in property upkeep plans.
Act as property manager when circumstances require the manager’s absence or unavailability.
Represent the team, community, and company politely and professionally.
Perform other duties assigned by the supervisor.
Maintain daily, weekly, and monthly reports as assigned, accurately report rents and deposits received, and oversee property bookkeeping as applicable.