Assistant Manager
Visionworks•Prosper, TX
•$16 - $22
About The Position
The Visionworks Optical Supervisor/Assistant Manager is a leader who models the Visionworks way and supports the business. This person supervises the store when the General Manager is absent and helps the General Manager achieve store financial goals through floor leadership, accountability, and associate coaching and development. The role focuses on delivering a simple, human, and bold patient and customer journey.
Requirements
- High school diploma, GED, or equivalent experience.
- 1–5 years of supervisory experience.
Responsibilities
- Promote store profitability and achieve sales goals by holding self and the team accountable for daily, weekly, and monthly targets.
- Model and participate in every step of the patient/customer journey, and supervise and redirect associates in the exam lane and on the sales floor.
- Support the General Manager in managing incoming traffic by coordinating and confirming doctor appointments and scheduled eyewear services, and ensuring patient and customer needs are met.
- Coach, motivate, and support associates in performing their roles to ensure a seamless patient/customer experience.
- Use sound judgment to remove obstacles and resolve issues in the patient/customer experience in partnership with the General Manager.
- Execute broad operational activities to meet the store's financial and customer experience goals.
- Supervise the store in the absence of the General Manager.
Benefits
- Vision coverage
- Paid parental leave
- Bereavement leave
- 401(k) savings plan
- Paid time off
- Milestone anniversary awards
- Medical coverage for full-time employees
- Dental coverage for full-time employees
- Exclusive employee discounts
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
