Assistant Manager(04681) - 2753 DORCHESTER SQUARE

Domino's Franchise•Cambridge, MD

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls and customer relations. The role requires setting a positive example, following all company policies and procedures, and expecting the same from the crew. Duties also include staffing, paperwork, food management, working to a schedule, maintaining store standards and cleanliness, marketing, customer service, attendance and punctuality, and supporting profitability. The position involves general store-team tasks such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The work may involve standing, walking, sitting to complete paperwork, lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders, bending, crouching, reaching, and driving for deliveries. Team members may work around hot surfaces and equipment, moving mechanical parts, sharp edges, food odors, cornmeal dust, cramped spaces, and changing or adverse weather conditions. Delivery duties may include carrying orders to customer locations and navigating stairs.

Requirements

  • Ability to exercise judgment, perform basic math, and multitask.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, interact with people, analyze and compile data, and make decisions.
  • Ability to comprehend and provide correct written instructions and communicate verbally with customers and coworkers.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
  • Ability to navigate delivery areas and locate addresses; delivery work may involve adverse terrain, multi-story buildings, and private homes.
  • Valid driver's license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Ability to meet the physical demands of the role, including standing, walking, lifting and carrying supplies, pushing or pulling trays, climbing, bending, crouching, reaching, and driving.

Responsibilities

  • Manage all activities and operations during the assigned shift.
  • Control costs, inventory, and cash.
  • Maintain customer relations and provide great customer service.
  • Set an example for the crew and ensure company policies, procedures, and standards are followed.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain the store's image, cleanliness, and operating standards.
  • Support marketing and store profitability.
  • Operate equipment, stock ingredients, prepare products, process telephone orders, take inventory, complete associated paperwork, and clean equipment and the facility.
  • Deliver products by car to customers and deliver flyers and door hangers.
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