Assistant Manager | Suburban Square
About The Position
The Assistant Manager assists the Store Manager in maximizing sales, providing an exceptional customer shopping experience, and managing the store according to company visual and operational standards. In the absence of the General Manager, the Assistant Manager is responsible for store operations as Manager-on-Duty. The role is based at the Suburban Square location. The Assistant Manager supports sales leadership, associate development, operational excellence, store standards, merchandising and visual execution, and fashion styling. The role requires working collaboratively with associates and customers, maintaining store and company standards, and helping the team achieve business goals.
Requirements
- At least 2 years of retail management experience in women’s apparel or a related field.
- Ability to work a flexible schedule, including nights and weekends.
- Strong verbal and communication skills.
- Strong observation skills, including the ability to identify and assess customer and employee behavior, reactions, and floor awareness.
- Ability to retain and use information such as names, merchandise details, policies, and procedures.
- Ability to create a quality working environment that encourages others to develop and excel.
- Ability to foster a work climate that inspires mutual trust, respect, professionalism, and teamwork to achieve goals.
Responsibilities
- Assume the Manager’s supervisory role in the General Manager’s absence.
- Drive sales excellence and results, ensure selling standards are met, and maximize sales through floor supervision.
- Work with customers and model excellent customer service and Clienteling skills.
- Train associates in product knowledge, selling skills, customer service, and operations; provide feedback to Sales Associates and team-sell to develop the selling team.
- Manage wage costs, salaries, and allowable hours to protect store payroll.
- Control company assets, including key control, loss prevention, inventory paperwork, payroll hours, fixtures, cash, and property; follow company conduct standards.
- Maintain accuracy and compliance in cash, inventory, fixtures, and property, and complete paperwork promptly and accurately.
- Help execute floor-set and promotional directives and work with the team to meet store standards.
- Follow company policies and procedures.
- Execute merchandising strategies and directives; maintain a neat, clean, organized selling floor that reflects the correct visual image.
- Ensure displays, fixtures, and visual areas reflect current visual direction.
- Identify and communicate product concerns and inventory needs in a timely manner.
- Provide timely feedback to stores about visual direction in partnership with the Retail Director.
- Represent Veronica Beard’s fashion and style and demonstrate fashion-forward styling.
- Be comfortable on camera for social media, including still photography and video.
- Follow company dependability guidelines, including attendance requirements, and attend store meetings.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
