Visual Lead - Suburban Square

ALO • Ardmore, PA

3d • Onsite

About The Position

The Visual Lead is responsible for achieving store sales and maximizing profitability through visual merchandising in partnership with the Management Team. The role works closely with Operations and Visual Managers to initiate and delegate work and provide feedback to the team in support of total store operations. Duties involve constant movement throughout the store, including the sales floor and back of house. When not assisting guests, the Visual Lead takes initiative to complete other tasks that help keep the store clean, safe, inviting, and operating efficiently.

The Visual Lead manages operational functions such as shipment, receiving and processing, reverse transfers, sales floor recovery and replenishment, floor set updates, and supply management. The role maintains product presentation and merchandising, plans visual floor changes with management, executes visual direction within company expectations and budgets, and uses reporting tools to identify opportunities related to product placement, outfitting, and stock levels.

The position also partners with Operations and Visual Managers on business functions, uses metrics to support business strategies, leads and develops associates, and collaborates with other leads to support cross-functional training and store execution. The Visual Lead opens and closes the store in accordance with visual standards.

Requirements

• At least 2 years of prior work experience in a client-centric, sales environment.
• Proven leadership capabilities and excellent decision-making.
• Values feedback, is receptive to receiving feedback, and is eager to provide it.
• Self-motivated, with a desire to achieve results and excel individually and as part of a team.
• Excellent interpersonal and written communication skills.
• Aligns with and embodies ALO’s Guiding Principles.
• Requires constant movement around all areas of the store.
• Ability to lift, push, carry, or otherwise move up to 50 pounds.
• Ability to lift, bend, kneel, climb, crawl, and/or twist, and safely climb up and down a ladder.
• Ability to stand and move for an entire shift.
• Full-time employees must be available for opening, closing, and weekend shifts, which may change.
• All employees must be able to work from the week including Black Friday through the end of the holiday season, in the first week of January.

Responsibilities

• Manage shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day replenishment, floor set updates, and supply management.
• Maintain strategic product presentation and merchandising, including product recovery, restocking, destocking, and visual merchandising changes.
• Plan visual floor changes with the management team, managing payroll and adapting zones and visual support to business needs.
• Execute and maintain visual direction from planning through completion in accordance with company expectations, budgets, and timelines.
• Use reporting tools with management to identify business opportunities involving product placement, outfitting, and stock levels, and make changes as needed.
• Partner with Operations and Visual Managers to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities.
• Use business metrics to support strategies that drive results.
• Assess and fulfill the needs of the business, team, and guests on the retail floor.
• Lead by example and inspire staff in daily operations, guest experience, and visual standards.
• Partner with management to coach, guide, and direct associates, and support recruitment and talent development.
• Use company performance tools to evaluate associates and provide ongoing feedback in partnership with the store leader.
• Collaborate with the Operations Lead on cross-functional training and with the Sales & Service Lead on business execution.
• Execute company-level operations-focused directives, projects, and initiatives in partnership with the leadership team to achieve goals and KPIs.
• Open and close the store in accordance with visual standards.

Benefits

• Generous ALO employee discount.
• Free ALO Wellness Club membership with access to streaming fitness and yoga classes.
• Competitive medical, dental, and vision plan options.
• Free virtual access to mental health providers.
• New parent support for employees and dependents.
• 401K with company matching.
• Monthly store incentives.
• Clothing allowance.
• Free yoga classes at ALO Sanctuaries in select cities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed