Assistant Manager

Madewell • Shrewsbury, NJ

1d • $20 - $24

About The Position

As an Assistant Manager at Madewell, you are part of the leadership team and help drive profitability through genuine customer connections, brand loyalty, and community engagement. You provide immediate feedback and coaching to the sales team to maximize performance, and collaborate with other leaders to adapt strategies for business success and provide operational support.

You support the Store Director and Associate Store Manager in impacting business results and maximizing profitability, and own an assigned area of responsibility, such as Visual Merchandising, Operations, HR, or Service & Selling. You help manage store operations, systems, and technology; support recruiting, training, and development as needed; and foster a collaborative environment for associates. You help keep the team on track to exceed goals and deliver best-in-class customer service, lead fit sessions to strengthen product knowledge, develop community engagement and loyalty through events, and take on a variety of sales-floor roles as needed.

Requirements

• 1–2 years of retail management experience with a similar scope.
• Passion for supporting the brand, customers, and teams.
• Keep up to date with current fashion trends and industry developments.
• Demonstrate teamwork, flexibility, and courtesy while carrying out tasks.
• Innovate, champion new ideas, navigate uncertainty, and demonstrate strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends, and holidays.
• Be able to bend, reach, stretch for product, and lift, carry, and move at least 40 pounds (18 kilos).

Responsibilities

• Support the Store Director and Associate Store Manager in driving business results and maximizing profitability.
• Own a designated division of responsibility, such as Visual Merchandising, Operations, HR, or Service & Selling.
• Manage store operations, systems, and technology while ensuring accountability.
• Assist with recruiting, training, and development efforts as needed.
• Partner with store leadership to foster a collaborative working environment for associates.
• Help the team exceed goals and provide best-in-class customer service.
• Lead fit sessions to build associates’ product knowledge and improve customer connections.
• Develop innovative ways to engage the community and build loyalty through events.
• Work in a variety of sales-floor roles as needed.
• Provide feedback and coaching to the sales team to maximize performance.

Benefits

• Competitive base pay and bonus programs.
• Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell.
• Entertainment, travel, fitness, and mobile technology discounts.
• 401(k) plan with company matching donations.
• Medical and prescription coverage.
• Competitive paid time off (PTO) plan, including paid holidays.
• Medical, dental, prescription, vision, and life insurance.

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: No Education Listed