Full-Time Assistant Manager

Cinemark•Temple, TX

6d•$13 - $15

About The Position

Cinemark Assistant Managers assist with the overall operation of the theatre, ensuring that policies and procedures are followed and operational standards are achieved. They are cross-trained in all departments so they can provide support where needed and deliver inspirational training to employees. The role follows the General Manager’s direction and supports the General Manager’s decisions in communications with staff. Assistant Managers may progress to Senior Assistant Manager and then Theatre Manager or General Manager after completing the Management Accreditation Program and working for at least six months. Assistant Managers work across theatre departments, train and coach Team Members, assist with reports, help inspect theatre facilities and equipment, and report repair needs. They support guest service, enforce workplace policies fairly and consistently, report employee-relations matters, and uphold required work and conduct standards. The position also involves sanitation, use of personal protective equipment, adapting to cleaning requirements, and addressing safety or security concerns. The role requires flexible availability, including evenings, weekends, and holidays, as well as regular and consistent attendance. Physical requirements include frequent bending, kneeling, lifting up to 50 pounds, standing, walking, and reaching. Noise levels may be moderate to high, and the employee must be able to stand for extended periods.

Requirements

Must be at least 18 years of age.
Complete the Management Accreditation Program’s three basic courses: Management Foundations, Annual Certifications, and MAP Core.
Complete basic food-handling training and obtain locally or state-mandated certifications, health cards, or food-handler permits where required.
Complete Safe Alcohol Service training if working with alcohol.
Be available to work flexible hours, including evenings, weekends, and holidays.
Maintain regular and consistent attendance.
Have an energetic and friendly attitude during each shift.
Provide excellent Guest service.
Demonstrate accurate cash-handling and basic math skills.
Communicate verbally and in writing with people of varied ages, genders, and personalities; effectively and regularly converse in and comprehend English.
Work effectively both in a team environment and independently.
Take and follow direction.
Respond with a sense of urgency.
Demonstrate excellent time-management and organizational skills and attention to detail.
Be able to train and lead others.
Be able to resolve conflict.
Frequently bend, kneel, lift up to 50 pounds, stand, walk, and reach around the theatre, and stand for extended periods.

Nice To Haves

High school diploma or G.E.D. (preferred).

Responsibilities

Follow the direction of the General Manager and support the General Manager’s decisions when communicating with staff.
Work in all departments and perform all theatre job functions.
Train and coach Team Members in their specific job functions.
Assist in preparing administrative and special reports for the General Manager.
Observe and participate in inspections of the theatre building, parking lot, landscaping, Cinemark property, roof, exterior signage, and equipment condition.
Report building, property, and equipment repair needs to the General Manager.
Ensure theatre Team Members follow the dress code.
Interact with Guests to improve theatre service and ensure Team Members provide superior customer service.
Learn, follow, and fairly and consistently enforce Cinemark policies and procedures.
Report employee-relations issues to the General Manager, or follow the designated reporting procedure when the General Manager is absent.
Follow the Employee Relations Reporting Protocol and uphold work-ethic and conduct standards.
Consistently identify and sanitize employee and guest high-contact areas.
Use personal protective equipment properly for position-specific tasks.
Adapt to the frequency and scope of required cleaning tasks.
Properly address safety or security issues, including trip hazards, lighting issues, and suspicious persons.
Perform other work-related duties as assigned.