Assistant Manager

Domino's Franchise • Naperville, IL

6d

About The Position

The Assistant Manager oversees store operations by supporting the Store Manager, leading staff, ensuring customer satisfaction, managing inventory and cash, and assisting with hiring and training. The role maintains food quality and safety, handles customer issues, supports store profitability through cost control, and steps in for the Store Manager as needed to ensure smooth daily operations. The franchisee-owned Domino’s Pizza company emphasizes training, operations, technology, teamwork, and delivering a positive customer experience.

Requirements

• Excellent interpersonal and communication skills for interacting with staff and customers.
• Ability to work efficiently and effectively in a high-pressure, fast-paced setting.
• Strong organizational skills and attention to detail.
• Strong ability to lead, motivate, and manage a team effectively.
• Reliable transportation and the ability and willingness to deliver are described as a strength.

Nice To Haves

• Previous experience in food service or retail management is often preferred.

Responsibilities

• Deliver outstanding customer service, respond to inquiries and complaints, and resolve issues promptly.
• Manage inventory, stock control, cash handling, and banking.
• Maintain food quality, speed of service, and cleanliness, and ensure compliance with health and safety regulations.
• Assist with staff scheduling, labor management, hiring, training, and record-keeping.
• Support the Store Manager in achieving sales, service, and profitability targets; implement company policies; and contribute to marketing efforts.
• Supervise, lead, train, and motivate team members.
• Perform the duties of customer service representatives and delivery drivers when necessary.
• Step in for the Store Manager as needed to support daily operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed