Assistant Manager

Arby's (AES Restaurants)•Union City, TN

About The Position

AES Restaurant Group, LLC is a Northern Indiana-based Arby’s franchisee operating restaurants across 344 locations in 20 states. The Restaurant Assistant Manager helps guide the team in creating a positive guest experience, setting the tone for the team while in charge and upholding standards for quality, safety, and cleanliness. The role works with the General Manager to achieve high performance in restaurant operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety. AES describes its culture as goal-oriented and values an attitude focused on achieving success. The role requires a reliable vehicle and valid driver’s license, as well as ServSafe certification or the ability to obtain it. Physical requirements include working in warm and cold temperatures, standing for 8–10 hours, lifting up to 50 pounds, climbing ladders for general maintenance, and performing bending, squatting, twisting, pulling, and reaching motions.

Requirements

Must have a reliable vehicle and valid driver’s license.
Must be ServSafe certified or capable of obtaining certification.
Ability to work in warm and cold temperatures.
Ability to stand for 8–10 hours.
Ability to lift up to 50 pounds.
Ability to climb ladders for general maintenance.
Ability to bend, squat, twist, pull, and reach.
Skills and capabilities emphasized include respectful communication, coaching and developing others, emotional resilience and patience, leadership, working in a fast-paced environment, integrity, customer satisfaction, P&L management, operations management, restaurant management, and managing food and labor costs.

Responsibilities

Ensure the team provides outstanding service and satisfies guests.
Hire, train, and coach the team.
Use AES systems to run an effective restaurant every shift and every day.
Implement restaurant controls, especially cash and inventory controls.
Set and meet restaurant goals for service, operations, and financial results.
Work with the General Manager to achieve performance goals for operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety.
Use systems and tools, including the Systems Board and RTI Task Lists.
Follow government regulations, employment law, food safety requirements, and operations policies, and implement accounting controls.