About The Position

The Assistant Manager is responsible for everything that happens during an assigned shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, profitability, attendance, and adherence to company policies and standards. The role sets an example for the crew and requires a willingness to perform any job necessary. The position includes general store-team duties such as operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. On-the-job orientation and training are provided. The store is seeking someone who can train into a full-time shift lead and is available for multiple shifts, including closing. Closing shifts are typically scheduled from 5:00 p.m. to 2:30 a.m., though the end time can vary. Hours are based on employee availability and store needs; positions are part-time unless otherwise stated, and full-time work may be possible when store hours allow. Assistant pay ranges from $15.95 to $18.26. Monthly bonuses may be offered when criteria and responsibilities are met, but are not guaranteed. Medical, dental, and vision insurance are available to employees who have worked at least one year and average at least 32 hours per week. Oregon sick-pay requirements are followed. The work involves standing and walking for most of the shift, handling food and equipment, and occasional lifting, carrying, pushing, pulling, climbing, bending, crouching, and reaching. Conditions may include changing temperatures, hot surfaces, food odors, cornmeal dust, cramped spaces, sharp edges, moving mechanical parts, and adverse weather during outside tasks or deliveries.

Requirements

  • Ability to use judgment, perform math, and multitask.
  • Ability to comprehend and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to communicate and interact respectfully and effectively with people across cultures, abilities, genders, ethnicities, and races.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Eye-hand coordination and ability to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touchscreen.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, analyze and compile data, and make judgments and decisions.
  • Reliable attendance and punctuality, and transportation to and from work.
  • Ability to perform the physical tasks described, including standing or walking for most of the shift and handling supplies and equipment.
  • Availability for multiple shifts, including closing, for the store's prospective full-time shift-lead training path.

Responsibilities

  • Manage everything that happens during the assigned shift.
  • Control costs, inventory, and cash, and maintain customer relations.
  • Set an example for the crew and ensure policies and procedures are followed.
  • Handle staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability.
  • Maintain a professional store image and provide great customer service.
  • Operate equipment and stock ingredients from the delivery area into storage, work areas, and the walk-in cooler.
  • Prepare products and receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Perform any job necessary to support store operations.

Benefits

  • Monthly bonuses may be offered if criteria and responsibilities are met; bonuses are not guaranteed.
  • Medical, dental, and vision insurance are available to employees who have worked at least one year and average at least 32 hours per week.
  • Sick pay in accordance with Oregon state requirements.
  • On-the-job orientation and training.
  • Advancement opportunities, including pathways from assistant manager to general manager and franchise owner or Manager Corporate Operations.
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