Assistant Manager

Bagel Brands•Rochester, MN

7d•$17 - $28•Onsite

About The Position

The Assistant General Manager (AGM) is a growth role designed to develop future leaders who think strategically about the store and consider the future of the district and Caribou as a whole. The AGM partners with the General Manager in all facets of running the store and making an impact on the team and community. The role requires stepping into leadership and a strong commitment to personal development and growth. The AGM demonstrates Team Member and Shift Leader duties with enthusiasm and excellence while developing business understanding to the level of a General Manager over the course of a year. The role supports joyful guest experiences, team motivation, sales goals, store operations, administrative work, inventory, cash handling, and problem resolution. The AGM champions Caribou’s purpose and values, maintains an open and trusting relationship with the General Manager, and takes ownership of continued learning and development.

Requirements

1–3 years of prior restaurant or retail experience requiring a strong customer-service commitment and orientation.
Ability to work at least one of the following: early mornings, evenings, some holidays, and/or weekends.
Must be at least 18 years of age.

Nice To Haves

High school diploma or GED equivalent.
Valid driver’s license and reliable transportation.
1 year of supervisory experience.

Responsibilities

Demonstrate Team Member and Shift Leader duties with ease, enthusiasm, and excellence.
Develop business understanding to the level of a General Manager over the course of a year.
Create genuine guest connections and teach the team to do the same.
Foster an environment that supports goal-surpassing speed through effective deployment, in-the-moment problem solving, and team motivation.
Take responsibility for hitting sales goals through the connection between speed and service.
Lead problem resolution with calm, professionalism, emotional maturity, and a commitment to listening to understand.
Connect day-to-day behaviors to business results and develop a broad understanding of the Profit & Loss statement.
Organize, execute, and improve administrative tasks, connecting daily, weekly, and monthly work to overall business success.
Be responsible for store funds while on shift and enforce cash-handling policies.
Place, receive, and verify orders; conduct inventory; and control waste, dates, and inventory rotation as needed.
Consider the success of the whole store, including subsequent shifts, and seek root causes to create sustainable solutions.
Bring Caribou’s Core Values to life: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, and Serve With Love.
Take ownership of personal development, seek feedback, and bring curiosity and a learner’s mindset to leadership.
Lead with a global view of the Caribou brand, from shift to store to district to company.
Champion the culture and bring the company purpose and values to life in every interaction.
Create an open and trusting relationship with the General Manager.
Pursue goals with a competitive mindset and help create day-making experiences.