Assistant Manager Hardee's (6111)

Hardee's•Ottumwa, IA

12d

About The Position

As an Assistant Manager at Hardee's, you will achieve sales growth and maintain company standards of excellence for your assigned shift by managing food service activity, assigning tasks, overseeing cash control, and providing high-quality food and hospitality. Under the direction of the General Manager, you will help train Team Members, support the General Manager, assist with overall operations, and develop and retain Team Members. The position involves supervising Team Members and Shift Leaders, maintaining standards for quality, service, cleanliness, safety, and profitability, and supporting compliant restaurant operations. Capstone Restaurant Group is an equal opportunity employer and an independently owned and operated Hardee’s franchisee.

Requirements

Excellent communication, interpersonal, and leadership skills.
Ability to maintain the respect of the team.
Customer-driven focus.
Ability to make decisions effectively under pressure and delegate tasks appropriately.
Strong conflict-resolution skills.
Excellent organizational and prioritization skills.
Ability to work with others as a team.
Ability to meet performance standards.
Ability to take initiative and solve problems.
Ability to stand for long periods of time.
Ability to work around high temperatures and in close quarters with others.
Ability to lift 50–75 pounds comfortably.
Ability to work with various cleaning products.

Responsibilities

Supervise Team Members and Shift Leaders while maintaining standards for quality, service, cleanliness, and profitability.
Coordinate staff training with team trainers.
Maintain a cooperative and harmonious working relationship with management and fellow Team Members.
Handle HR issues as they arise, including disciplinary write-ups.
Conduct team meetings as needed to discuss operations, procedures, and promotions.
Conduct weekly inventories.
Control payroll to meet company labor-cost standards.
Control inventory to meet company GAP standards.
Support the management team and General Manager in operational decisions.
Maintain reports and records according to company standards and applicable state and federal regulations.
Maintain the building and equipment through proper operating, cleaning, and preventative maintenance procedures.
Assume responsibility for cash across all shifts, including bank deposits, and ensure cash procedures are followed.
Ensure sanitation, safety, and security policies and procedures are observed and enforced.
Meet company standards for personal appearance and display professionalism.
Follow HR, sanitation, safety, and security policies and procedures to provide a safe and compliant environment.
Perform other tasks as directed by management.