District Manager Hardee's (6111)

Hardee's•Ottumwa, IA

12d

About The Position

The District Manager is accountable for the performance of the Restaurant Management Teams in the district. The role ensures that each team fulfills its responsibilities and meets expectations. The District Manager supports guest satisfaction, evaluates restaurant operations and business performance, develops and evaluates managers and team members, and ensures compliance with company policies, legal requirements, and food safety standards. The position requires travel to assigned store locations 4–5 days per week and involves working in a fast-paced restaurant environment.

Requirements

7–10 years of previous restaurant experience.
3–5 years in management positions.
Financial planning aptitude, including planning, budgeting, scheduling, and P&L management.
Valid driver’s license and ability to travel to assigned store locations 4–5 days per week.
Strong interpersonal skills.
Ability to work with others as a team.
Ability to meet performance standards.
Ability to take initiative and solve problems.
Must be at least 18 years old, or an emancipated minor with documentation.
Ability to stand for long periods, work around high temperatures and others in close quarters, move throughout the restaurant, lift up to 50 pounds comfortably, work with cleaning products, and maintain quality and speed while working at a continuous high pace under pressure.

Nice To Haves

Multi-unit restaurant management experience, preferably including full-service, fast food, or convenience restaurants.

Responsibilities

Ensure district team members are trained, motivated, and empowered to deliver guest satisfaction.
Evaluate each restaurant’s QSC standards, conduct periodic inspections, and provide feedback and coaching for improvement.
Communicate customer comments and concerns to the appropriate Restaurant Manager and follow up to ensure timely, effective handling.
Ensure General Managers and GMITs receive appropriate orientation, training, and development opportunities.
Train, coach, and provide regular positive and corrective performance feedback to team members.
Evaluate General Managers’ and GMITs’ performance against communicated standards and expectations.
Provide appropriate and effective counseling and discipline.
Train and follow up on new products, programs, and changes.
Recruit General Managers and GMITs, prepare team members for promotion, and align management skills and abilities with restaurant needs.
Analyze business performance and initiate corrective actions when results deviate from financial expectations.
Support company-wide marketing programs and evaluate local restaurant marketing strategies developed by the Marketing Department.
Ensure business and personnel practices comply with the law and company policies and procedures.
Serve as a role model in business and personnel management.
Negotiate district vendor contracts and follow the company approval process.
Uphold food safety, food handling, and sanitation requirements to protect guests and team members.