Assistant Manager Hardee's (1143)

Hardee's•Havana, IL

About The Position

As an Assistant Manager at Hardee’s, you will help achieve sales growth and maintain company standards of excellence for your assigned shift. You will manage food-service activity, assign tasks, oversee cash control, and focus on providing high-quality food and hospitality. Under the direction of the General Manager, you will help train, develop, and retain Team Members, support the General Manager, and assist with overall operations. The role includes supervising Team Members and Shift Leaders; coordinating training; handling HR matters; conducting team meetings and weekly inventories; managing labor and inventory against company standards; maintaining reports and records in compliance with regulations; caring for the building and equipment; overseeing cash procedures; and enforcing sanitation, safety, and security policies. The position requires standing for long periods, working around high temperatures and in close quarters, lifting 50–75 pounds comfortably, and using various cleaning products. Capstone Restaurant Group describes its culture as centered on people, hospitality, and integrity, and states that it is an equal opportunity employer. The job description notes that its duties and qualifications are not exhaustive.

Requirements

Excellent communication, interpersonal, and leadership skills.
Ability to maintain the respect of the team.
Customer-driven focus.
Ability to make decisions effectively under pressure and delegate tasks appropriately.
Strong conflict-resolution skills.
Excellent organizational and prioritization skills.
Ability to work with others as a team.
Ability to meet performance standards.
Ability to take initiative and solve problems.
Ability to stand for long periods.
Ability to work around high temperatures and others in close quarters.
Ability to lift 50–75 pounds comfortably.
Ability to work with various cleaning products.

Responsibilities

Supervise Team Members and Shift Leaders while maintaining quality, service, cleanliness, and profitability standards.
Coordinate staff training with team trainers.
Maintain cooperative and harmonious working relationships with management and fellow Team Members.
Handle HR issues as they arise, including disciplinary write-ups.
Conduct team meetings as needed to discuss operations, procedures, and promotions.
Conduct weekly inventories.
Control payroll to meet company labor-cost standards.
Control inventory to meet company GAP standards.
Support the management team and General Manager in operational decisions.
Maintain reports and records according to company standards and applicable state and federal regulations.
Maintain the building and equipment through proper operating, cleaning, and preventive-maintenance procedures.
Assume responsibility for cash on all shifts, including bank deposits, and ensure cash procedures are followed.
Ensure sanitation, safety, and security policies and procedures are observed and enforced.
Meet company appearance standards and display professionalism.
Follow HR, sanitation, safety, and security policies and procedures to provide a safe and compliant environment.
Perform other tasks as directed by management.