Assistant Manager Hardee's (0921)

Hardee's•Pekin, IL

About The Position

The Assistant Manager is responsible for achieving sales growth and maintaining company standards of excellence for an assigned shift. The role manages food-service activity, assigns tasks, oversees cash control, and focuses on delivering high-quality food and hospitality. Under the direction of the General Manager, the Assistant Manager helps train, develop, and retain Team Members, supports the General Manager, and assists with overall restaurant operations.

Requirements

  • Excellent communication, interpersonal, and leadership skills.
  • Ability to maintain the respect of the team.
  • Customer-driven focus.
  • Ability to make decisions effectively under pressure and delegate tasks appropriately.
  • Strong conflict-resolution skills.
  • Excellent organizational and prioritization skills.
  • Ability to work with others as a team.
  • Ability to meet performance standards.
  • Ability to take initiative and solve problems.
  • Ability to stand for long periods of time.
  • Ability to work around high temperatures and in close quarters with others.
  • Ability to lift 50–75 pounds comfortably.
  • Ability to work with various cleaning products.

Responsibilities

  • Supervise Team Members and Shift Leaders while maintaining standards for quality, service, cleanliness, and profitability.
  • Coordinate staff training with team trainers.
  • Maintain cooperative and harmonious working relationships with management and Team Members.
  • Handle human resources issues as they arise, including disciplinary write-ups.
  • Conduct team meetings as needed to discuss operations, procedures, and promotions.
  • Conduct weekly inventories.
  • Control payroll to meet company labor-cost standards.
  • Control inventory to meet company GAP standards.
  • Support the management team and General Manager in operational decisions.
  • Maintain reports and records according to company standards and applicable state and federal regulations.
  • Maintain the building and equipment through proper operation, cleaning, and preventive maintenance procedures.
  • Assume responsibility for cash on all shifts, including bank deposits, and ensure cash procedures are followed.
  • Ensure sanitation, safety, and security policies and procedures are observed and enforced.
  • Meet company standards for personal appearance and display professionalism.
  • Follow HR, sanitation, safety, and security policies and procedures to provide a safe and compliant environment.
  • Perform other tasks as directed by management.

Benefits

  • Competitive salary.
  • Opportunity for advancement.
  • Health, dental, life, disability, and vision insurance.
  • 401(k).
  • Team Member discount programs with financing options.
  • Free meals while working and discounts for family.
  • Paid vacation.
  • Tuition reimbursement.
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