Assistant Manager

KnitWell Group•Wauwatosa, WI
•Onsite

About The Position

The Assistant Manager assists the Store Manager in leading the team, building community connections, and creating a seamless customer experience. The role helps foster a welcoming environment for associates and customers, delivering memorable, personalized experiences that reflect the company’s culture of hospitality. The Assistant Manager supports store financial performance, team development, sales-floor leadership, visual standards, safe and efficient operations, policy compliance, and community initiatives.

Requirements

  • Must be at least 18 years old.
  • Flexible availability, including nights, weekends, and holidays.
  • Team-player mindset with a high level of ownership and initiative.
  • Ability to develop strong customer and peer relationships.
  • Excellent communication and interpersonal skills.
  • Ability to bend, reach, and stretch for products; maneuver around the sales floor and stockroom; operate the register; and lift or carry up to 50 pounds.

Nice To Haves

  • Three years of retail management experience preferred.
  • Passion for the brand, fashion, and empowering confidence.

Responsibilities

  • Build, lead, and develop a team to deliver a customer-centered experience.
  • Take ownership of store financial goals and motivate the team to achieve them.
  • Assist with hiring, developing, and coaching associates.
  • Lead by example on the sales floor, share product knowledge, and use an omni-channel approach.
  • Maintain a visually inspiring store environment that reflects brand standards.
  • Ensure safe and efficient store operations, including inventory management, daily floor replenishment, and inventory execution.
  • Ensure compliance with policies, guidelines, and business practices.
  • Build community connections through company-sponsored in-store events, philanthropy, and other initiatives.

Benefits

  • Optional medical, dental, and vision insurance.
  • 401(k) plan.
  • Merchandise discounts and eligibility for discounts at sister brands.
  • Professional development and opportunities for advancement across the company’s brands.
  • Community impact through philanthropic partnerships.
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