Assistant Manager

AES Restaurant Group • Oak Ridge, TN

8d

About The Position

The Restaurant Assistant Manager assists in guiding the team to create a positive guest experience and uphold quality, safety, and cleanliness standards. Working with the General Manager, the Assistant Manager helps achieve strong restaurant operations and financial results, including goals for profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety. The role uses restaurant systems and tools, follows government regulations, employment law, food safety and operational policies, and implements accounting controls.

Requirements

• Must have a reliable vehicle and a valid driver’s license.
• Must be ServSafe certified or capable of obtaining certification.
• Ability to work in warm and cold temperatures.
• Ability to stand for 8–10 hours.
• Ability to lift up to 50 pounds.
• Ability to climb ladders for general maintenance.
• Ability to bend, squat, twist, pull, and reach.
• Demonstrated leadership, communication, and interpersonal respect.
• Ability to coach and develop others.
• Emotional resilience and patience.
• Ability to work in a fast-paced environment and think on your feet.
• High standards of integrity and customer satisfaction.
• Knowledge or capability in P&L management, operations management, restaurant management, and managing food and labor costs.

Responsibilities

• Ensure the team provides outstanding service and satisfies guests.
• Hire, train, and coach team members.
• Use AES systems to run the restaurant effectively on every shift.
• Implement restaurant controls, especially for cash and inventory.
• Set and meet restaurant goals for service, operations, and financial results.
• Work with the General Manager to achieve performance goals for operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety.
• Use restaurant systems and tools, including the Systems Board and RTI Task Lists.
• Follow government regulations, employment law, food safety requirements, and operations policies.
• Implement accounting controls.

Benefits

• Competitive bonus program
• Health insurance
• Paid time off (PTO)
• Employee rewards and recognition program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed