Assistant Manager
About The Position
As an Assistant Manager, you are part of the leadership team and help drive profitability through genuine customer connections, brand loyalty, and community engagement. You provide immediate feedback and coaching to the sales team to maximize performance, collaborate with the leadership team to adapt strategies for business success, and provide operational support as needed. You support the Store Director and Associate Store Manager in impacting business results, own a designated division of responsibility, manage store operations and systems, and help ensure the team exceeds goals and delivers excellent customer service.
Requirements
- 1–2 years of retail management experience with a similar scope.
- Passion for supporting the brand, customers, and teams.
- Stay current with fashion trends and industry developments.
- Demonstrate teamwork, flexibility, and courtesy.
- Bring forward new ideas and demonstrate problem-solving skills when navigating uncertainty.
- Have scheduling flexibility, including nights, weekends, and holidays.
- Bend, reach, and stretch for products, and lift, carry, and move at least 40 pounds (18 kilos).
Responsibilities
- Support the Store Director and Associate Store Manager in driving business results and maximizing profitability.
- Own a designated division of responsibility, such as Visual Merchandising, Operations, HR, or Service and Selling.
- Manage store operations, systems, and technology while ensuring accountability.
- Assist with recruiting, training, and development efforts as needed.
- Partner with the Store Director and Associate Store Manager to create a collaborative working environment.
- Keep the team on track to exceed goals and provide best-in-class customer service.
- Lead fit sessions to improve associates’ product knowledge and authentic customer connections.
- Develop innovative ways to engage the community and build loyalty through events.
- Step into a variety of sales-floor roles as needed.
- Provide immediate feedback and coaching to the sales team.
Benefits
- Competitive base pay and bonus programs
- Up to 60% discount on branded J. Crew, J. Crew Factory, and Madewell products
- Entertainment, travel, fitness, and mobile technology discounts
- 401(k) plan with company matching donations
- Medical and prescription coverage
- Competitive paid time off (PTO) plan, including paid holidays (full-time)
- Dental, vision, and life insurance (full-time)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
