Assistant Manager (01074) 913 N. Leroy St.

Domino's Franchise•Fenton, MI

About The Position

The Assistant Manager helps lead a Domino’s store and is responsible for everything that happens during their shift. The role includes overseeing store operations, supporting and directing the team, following company policies and procedures, and contributing to sales, customer service, and profitability. The Assistant Manager may also develop creative ways to support the store’s culture and has opportunities for career progression.

Requirements

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers and process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination to make precise, rapid movements with the eyes, hands, and fingers.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to stand for most tasks and walk short distances for short durations.
  • Ability to lift and handle deliveries weighing up to 50 pounds, with cases lifted from the floor onto shelves up to 72 inches high.
  • Ability to carry supplies, including pizza sauce weighing approximately 30 pounds and pizza dough trays weighing approximately 12 pounds each.
  • Ability to push or pull trays on dollies and occasionally navigate stairs or climb a ladder.
  • Ability to bend, crouch, squat, and reach as required by stocking, cleaning, and food-preparation tasks.
  • Ability to use hands continuously and frequently use forearms and wrists forcefully to shape pizza dough.
  • Ability to work in varying and sometimes adverse weather conditions and in temperatures ranging from 36 degrees in the cooler to 90 degrees or above in some work areas.
  • Ability to work around food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.
  • Talking and hearing on the telephone; near and mid-range vision, depth perception, and ability to distinguish hot and cold surfaces.

Responsibilities

  • Oversee all activities and operations during the assigned shift.
  • Set an example for the crew and ensure that all policies and procedures are followed.
  • Manage staffing, paperwork, cost controls, cash control, food management, and inventory.
  • Work to a schedule and maintain store image and operating standards.
  • Provide customer service and manage customer relations.
  • Maintain attendance and punctuality, and arrange transportation to and from work.
  • Keep the store and equipment clean.
  • Support marketing and store profitability.
  • Operate store equipment and stock ingredients from delivery areas into storage and work areas, including the walk-in cooler.
  • Prepare products and receive and process telephone orders.
  • Take inventory and complete related paperwork.
  • Communicate written and verbal instructions to customers and co-workers.
  • Unload and move deliveries, stock shelves, and handle trays and supplies.
  • Perform other store tasks, including taking out trash and occasional maintenance or sign changes.
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