General Manager (01074) 913 N Leroy St

Domino's Franchise•Fenton, MI

About The Position

The General Manager is responsible for everything that happens during a shift at the Domino’s Pizza store, including cost, inventory, and cash controls; staffing; food management; paperwork; customer relations; store cleanliness; marketing; and profitability. The role requires setting an example for the crew, following all policies and procedures, and maintaining store standards and excellent customer service. The posting also describes general store-team duties such as preparing products, processing orders, stocking ingredients, taking inventory, and cleaning equipment and the facility. On-the-job orientation and training are provided.

Requirements

  • Ability to use judgment, perform basic math, and multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers and to process orders by telephone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to work under stress, perform repetitive tasks, work alone and with others, direct activities, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Must be able to perform the physical activities described, including standing, walking, lifting and carrying supplies, pushing or pulling trays, climbing, bending, crouching, and reaching.
  • For delivery duties: valid driver’s license with a safe driving record meeting company standards and access to an insured vehicle that can be used for delivery.

Responsibilities

  • Oversee all activities during the shift, including cost controls, inventory control, cash control, and customer relations.
  • Set an example for crew members and follow all policies and procedures while expecting the same from the crew.
  • Manage staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability.
  • Maintain standards, a professional image, attendance, punctuality, and customer service.
  • Operate store equipment; stock ingredients; prepare products; and receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Deliver products by car to customers and deliver flyers and door hangers, as described in the posting’s general team-member duties.
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