Assistant Manager(02624) 1494 N Main St

Domino's Franchise•Crown Point, IN

About The Position

The Assistant Manager is responsible for everything that happens during their shift and helps lead a team that meets company goals and standards. The role includes controlling inventory, labor, and cash costs while providing excellent customer service and a quality product. The Assistant Manager sets an example by following company policies and procedures and holding team members accountable to them. The position involves working in a fast-paced environment where quality and integrity are expected. Managers may receive paid training through videos, coaching guides, quizzes, and on-the-job training, and can progress to higher management roles within the organization.

Requirements

  • Must be at least 18 years of age.
  • Must have a valid driver's license.
  • Must have three or fewer moving violations in the last three years.
  • Must not have had any drug- or alcohol-related motor vehicle violations in the last five years.
  • Must have reliable transportation.
  • Ability to meet cost-control and service goals and follow company policies and procedures.
  • Ability to use email, phone applications, web-based software, PDF viewers, and Microsoft Suite.
  • Ability to work under stress in a fast-paced environment while meeting quality standards.
  • Self-motivated, focused, determined, and goal-oriented.
  • Ability to provide great customer service and a quality product.
  • Ability to understand and communicate written and verbal instructions.
  • Ability to perform basic arithmetic accurately and quickly, make correct monetary change, and use a calculator if needed.
  • Verbal, writing, and telephone communication skills for taking and processing orders.
  • Ability to enter orders using a computer keyboard or touch screen and operate store equipment.
  • Ability to perform required physical tasks, including standing, walking, lifting, carrying, pushing or pulling, climbing, bending, crouching, squatting, reaching, and frequent hand use.
  • Ability to speak, hear, and understand verbal communication in person and by telephone; near and mid-range vision and depth perception are needed for in-store tasks.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.

Responsibilities

  • Take responsibility for all store activities during the assigned shift.
  • Work toward company goals, including inventory, labor, and cash control, while providing excellent customer service.
  • Follow company policies and procedures and hold team members accountable for doing so.
  • Maintain store organization and cleanliness, and adhere to safety and security protocols.
  • Contribute to company profitability and understand the processes that support it.
  • Staff, train, and lead a team in support of company goals.
  • Keep current with hiring and marketing practices and apply learned tactics.
  • Track and report food cost variance.
  • Meet and schedule labor requirements.
  • Attend to and hold team meetings.
  • Understand different temperaments and manage them appropriately.
  • Perform general store duties as needed, including operating store equipment, stocking ingredients, preparing products, processing telephone orders, and cleaning equipment and the facility.

Benefits

  • Paid training, including videos, coaching guides, quizzes, and on-the-job training.
  • Opportunities for advancement to General Manager, District Manager, Franchisee, or Manager of Corporate Operations.
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