Assistant Manager(09651)- 1315 N. Main St.
About The Position
The Assistant Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls; food management; staffing; paperwork; customer relations; store cleanliness; marketing; and profitability. The manager sets an example for the crew, follows company policies and procedures, and expects the same from team members. The role also includes working to a schedule, maintaining standards and a professional image, providing great customer service, and meeting attendance and punctuality expectations. This is an active, hands-on store role. General duties include operating equipment, stocking ingredients and supplies, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Training and orientation are provided on the job. The description also lists delivery duties and requirements, including delivering products by car, distributing flyers and door hangers, and having access to an insured vehicle and a valid driver's license with a safe driving record meeting company standards. Work conditions include changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical activities may include prolonged standing, walking, lifting and carrying supplies, pushing or pulling trays, occasional climbing, frequent reaching and bending, and repetitive hand and wrist use. Delivery duties may involve driving, walking, carrying products, and climbing stairs in varying weather conditions.
Requirements
- Ability to exercise judgment, perform basic math, and multitask.
- Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers, in person and by telephone.
- Ability to add, subtract, multiply, and divide accurately and quickly, using a calculator if needed, and to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination and eye-hand coordination to make precise movements quickly and accurately; ability to use a computer keyboard or touch screen to enter orders.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to meet attendance and punctuality expectations and provide transportation to and from work.
- For delivery duties: valid driver's license with a safe driving record meeting company standards and access to an insured vehicle that can be used for delivery.
- For delivery duties: navigational skills to read a map and locate addresses, and ability to navigate adverse terrain, including multi-story buildings and private homes.
- Ability to meet the described physical demands, including standing, walking, lifting and carrying, pushing or pulling, climbing, bending, reaching, and frequent hand use.
Responsibilities
- Oversee all activities during the shift.
- Control costs, inventory, and cash.
- Manage food and staffing, complete paperwork, and work to a schedule.
- Maintain store cleanliness, the required image, and adherence to standards and procedures.
- Provide customer service and manage customer relations.
- Support marketing and store profitability.
- Set an example for the crew and ensure team members follow company policies and procedures.
- Operate equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
- When performing delivery duties, deliver products by car to customers, distribute flyers and door hangers, and navigate delivery locations.
Benefits
- On-the-job orientation and training
- Advancement opportunities, including potential progression to general manager, franchise owner, or corporate operations roles
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
