General Manager(09651) - 1315 N. Main St.

Domino's Franchise•Miami, OK

About The Position

The General Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, cleanliness, marketing, and store profitability. The manager sets an example for the crew, follows all company policies and procedures, and expects the same standards from team members. The role requires sound judgment, basic math, multitasking, and the ability to direct work, meet quality standards, and serve customers. The job also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. Orientation and training are provided on the job. The position involves working in varying store temperatures and conditions, including coolers, hot work areas, food odors, cornmeal dust, cramped spaces, hot equipment, sharp edges, and moving mechanical parts. Physical activities may include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders, bending, crouching, reaching, and frequent hand use. The posting also describes delivery duties: delivering products by car to customers, distributing flyers and door hangers, navigating delivery locations and adverse terrain, and carrying products while walking or climbing stairs. Delivery work requires a valid driver's license with a safe driving record and access to an insured vehicle that can be used for delivery.

Requirements

  • Ability to use judgment, perform basic math, and multitask.
  • Ability to direct activities, work independently and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make decisions.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers in person and over the phone.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and eye-hand coordination to make precise movements quickly and accurately; ability to enter orders using a computer keyboard or touch screen.
  • For delivery duties, a valid driver's license with a safe driving record meeting company standards, access to an insured vehicle, and navigation skills to read maps and locate addresses.
  • Ability to navigate adverse delivery terrain, including multi-story buildings, private homes, and other delivery sites.
  • Ability to meet the physical demands described, including standing, walking, lifting and carrying supplies or products, pushing or pulling trays, climbing, bending, crouching, reaching, and frequent hand use.

Responsibilities

  • Oversee everything that happens during the shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and follow company policies and procedures while ensuring the crew does the same.
  • Handle staffing, paperwork, food management, and work scheduling.
  • Maintain store image and standards, provide customer service, ensure attendance and punctuality, and maintain store cleanliness.
  • Support marketing and store profitability.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete paperwork; and clean equipment and the facility.
  • For delivery duties described in the posting, deliver products by car to customers and distribute flyers and door hangers.

Benefits

  • On-the-job orientation and training.
  • Opportunities for advancement, including possible progression to general manager, franchise owner, or Manager Corporate Operations.
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