General Manager(06944) - 1101 N. Main
About The Position
The General Manager is responsible for everything that happens during their shift, including staffing, paperwork, cost and cash controls, inventory, food management, customer relations, store cleanliness, marketing, profitability, scheduling, attendance, punctuality, and adherence to company policies and standards. The role requires setting an example for the crew and delivering great customer service. The posting also describes general store-team and delivery duties, including operating equipment, stocking ingredients, preparing products, processing orders, taking inventory, cleaning, and, where required, delivering products by car.
Requirements
- Judgment, math skills, and the ability to multitask.
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and coworkers in person and over the phone.
- Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- For delivery duties: valid driver's license with a safe driving record meeting company standards and access to an insured vehicle.
- For delivery duties: navigational skills to read a map and locate addresses, and ability to navigate adverse terrain and carry products.
Responsibilities
- Oversee all activities and operations during the shift.
- Manage staffing, schedules, paperwork, attendance, and punctuality.
- Control costs, inventory, cash, and food management.
- Maintain store cleanliness and ensure the store meets company image and quality standards.
- Follow company policies and procedures and ensure crew members do the same.
- Provide excellent customer service and manage customer relations.
- Support marketing and store profitability.
- Operate store equipment, stock ingredients, prepare products, process telephone orders, take inventory, complete paperwork, and clean equipment and facilities.
- Where applicable, deliver products by car, deliver flyers and door hangers, and navigate to customer locations.
Benefits
- On-the-job training and orientation.
- Opportunities for advancement, including management, franchise ownership, or corporate operations.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
