Assistant Manager (03513) - 215 N Main St

Domino's Franchise•North Syracuse, NY

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls and customer relations. The role requires setting an example for the crew, following all policies and procedures, and expecting the same of team members. Duties also include staffing, paperwork, food management, scheduling, maintaining standards and store cleanliness, marketing, and supporting profitability and customer service. General store team duties include stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing related paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position requires communicating with customers and coworkers in person and by phone, processing orders using a keyboard or touchscreen, handling money accurately, and navigating delivery locations and terrain while carrying products. The work environment may include adverse weather during outdoor tasks, temperatures ranging from 36 degrees in the cooler to 90 degrees or higher in some work areas, sudden temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Weekend availability is required. The company describes opportunities for advancement, including progression from assistant manager to general manager and beyond.

Requirements

  • Weekend availability is required.
  • Ability to comprehend and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders in person and over the phone.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary changes.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touchscreen.
  • Navigational skills to read a map and locate addresses within designated delivery areas.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying products.
  • Transportation to and from work.

Responsibilities

  • Take responsibility for all activity during the assigned shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew, follow all policies and procedures, and expect the same from team members.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain the store's image and standards, cleanliness, and customer service.
  • Support attendance and punctuality, marketing, and profitability.
  • Stock ingredients from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products and receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Communicate with customers and coworkers to process orders in person and over the phone.
  • Enter orders using a computer keyboard or touchscreen and accurately handle monetary changes.
  • Navigate delivery areas and locations, including adverse terrain, while carrying products.
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