Part-Time Assistant Manager

Cinemark•Harker Heights, TX

4d•$12 - $14

About The Position

Cinemark Assistant Managers assist with the overall operation of the theatre, ensuring that policies and procedures are followed and operational standards are achieved. They are cross-trained in all departments to provide support where needed and deliver inspirational training to employees. The role follows the direction of the General Manager and supports the General Manager’s decisions in communications with staff. Assistant Managers may progress to Senior Assistant Manager and then Theatre Manager or General Manager after completing the Management Accreditation Program and working for at least six months. The role involves working across theatre departments, supporting guest service, training team members, assisting with administrative reporting, inspecting theatre property and equipment, and helping maintain safety, security, cleanliness, and operational standards. The position requires flexible availability, including evenings, weekends, and holidays, and involves frequent standing, walking, bending, kneeling, reaching, and lifting up to 50 pounds.

Requirements

Must be at least 18 years of age.
Complete three basic courses in Cinemark’s Management Accreditation Program: Management Foundations, Annual Certifications, and MAP Core.
Complete basic food-handling training and obtain any locally or state-mandated certification, health card, or food-handler permit where required.
Complete Safe Alcohol Service training if working with alcohol.
Be available to work flexible hours, including evenings, weekends, and holidays.
Maintain regular and consistent attendance.
Have an energetic and friendly attitude during each shift.
Provide excellent guest service.
Have accurate cash-handling and basic math skills.
Communicate verbally and in writing with people of all ages, genders, and personalities; effectively and regularly converse in and comprehend English.
Work effectively both in a team environment and independently.
Take and follow direction, and respond with a sense of urgency.
Have excellent time-management and organizational skills and attention to detail.
Be able to train and lead others and resolve conflict.
Frequently bend, kneel, and lift up to 50 pounds; frequently stand, walk, and reach around the theatre; and stand for extended periods.
A high school diploma or GED is preferred.

Nice To Haves

High school or G.E.D. graduation is preferred.

Responsibilities

Follow the direction of the General Manager and support the General Manager’s decisions when communicating with staff.
Work in all departments and perform all theatre job functions as needed.
Train and coach team members in their specific job functions.
Assist with preparing administrative and special reports for the General Manager.
Inspect the theatre building, parking lot, landscaping, Cinemark property, roof, exterior signage, and equipment condition.
Report building, property, and equipment repair needs to the General Manager.
Ensure theatre team members follow the dress code.
Interact with guests to improve theatre service and ensure team members provide superior customer service.
Learn and follow Cinemark policies and procedures, and enforce them fairly and consistently with team members.
Report employee relations issues to the General Manager and follow the Employee Relations Reporting Protocol.
Maintain a high work ethic and adhere to the management code of conduct.
Identify and sanitize employee and guest high-contact areas.
Use personal protective equipment properly for position-specific tasks and adapt to required cleaning tasks.
Address safety or security issues, including trip hazards, lighting concerns, and suspicious persons.
Perform other work-related duties as assigned.