Assistant Manager(08447) - 23329 Lyons Ave.

Domino's Franchise•Valencia, CA

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls and customer relations. The role requires setting an example for the crew, following all company policies and procedures, and ensuring the crew does the same. Duties also include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, marketing, and profitability. The position involves operating store equipment, stocking ingredients, preparing products, handling telephone orders, taking inventory, completing paperwork, and cleaning equipment and facilities. On-the-job orientation and training are provided. The role requires clear written and verbal communication with customers and coworkers, accurate arithmetic and money handling, and the ability to enter orders using a keyboard or touch screen. Work may involve varied indoor temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical tasks include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, and frequent reaching and hand use. The job description also includes delivery duties: driving products to customers, delivering flyers and door hangers, navigating delivery areas and stairs, and carrying food and beverages. Delivery requires a valid driver's license, a safe driving record, and access to an insured vehicle.

Requirements

  • Ability to exercise judgment, perform math, and multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers in person and by telephone.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and eye-hand coordination to make precise movements rapidly and accurately; ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • For delivery duties: valid driver's license with a safe driving record meeting company standards, access to an insured vehicle, and navigational skills to read maps and locate addresses.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying products.
  • Ability to meet the physical demands described, including lifting deliveries weighing up to 50 pounds, carrying supplies and products, and navigating stairs.

Responsibilities

  • Manage all activities and operations during the assigned shift.
  • Control costs, inventory, and cash, and maintain customer relations.
  • Set an example for crew members and ensure company policies and procedures are followed.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain store image, standards, cleanliness, and customer service.
  • Contribute to marketing and store profitability.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete related paperwork; and clean equipment and the facility.
  • Deliver products to customers by car and to their doors, and deliver flyers and door hangers.
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